Technical Author

As a Technical Author you will • Create, maintain and improve software and other documentation • Work with your team members, to help them make effective documentation contributions • Influence the development of Canonical products and services, as an expert user who has important opinions about function and design • Engage with user communities to ensure that our documentation meets their needs • Encourage and support community engagement in and contribution to documentation • Help standardise the structure, presentation, style and language of content across products • Collaborate with documentation peers to advance the state of the art in documentation at Canonical • Challenge and advance documentation understanding and best-practice, as part of a disciplinary team . A strong candidate: • Holds a BSc / BA Degree or equivalent • Is an excellent collaborator and communicator • Cares deeply about functional written communication • Is a technical writer with a programmer’s mindset, or a programmer with a record of producing excellent documentation • Has a record of community engagement, in open-source software, documentation, research or other disciplines • Is sympathetic to the needs and challenges of open-source software and its communities • Demonstrates technical curiosity, and is fascinated by software technology and its challenges • Has demonstrable documentation skills, insight and enthusiasm • Has experience of software development contexts • Is familiar with: Linux, working on the command line, Git, documentation markup languages (reStructuredText, MyST) • Is able to travel twice a year for up to two weeks for events. Nice-to-have skills: • Deep technical domain knowledge • Open-source community leadership and management • User-experience, interaction or visual design.