Technical Business Analyst

Roles and Responsibilities

• Analyze business processes and workflows to identify gaps, improvements, and automation opportunities.
• Conduct structured requirement workshops with business stakeholders and document BRDs, FRDs, user stories, and acceptance criteria.
• Translate business needs into technical specifications and system design inputs.
• Work closely with development, QA, and product teams to ensure solutions meet business expectations.
• Support production issues through SQL-based troubleshooting and impact analysis.
• Develop and maintain process flows, requirement documents, and user guides.
• Act as a liaison between business teams and technical teams for smooth communication and delivery

Mandatory Skills:

SQL & Data Analysis

• Hands-on SQL
• Able to validate and troubleshoot data issues
• Supports root-cause analysis

Agile & Project Management Tools

• Experience in JIRA, Confluence, ADO
• Comfortable with Agile ceremonies
• Manages backlogs and sprint boards

API & Integration Understanding

• Understanding JSON/XML
• Familiar with data mapping & API behaviour
• Works with dev teams on integration requirements

FinTech / Financial Services Domain

• Familiarity with payments, banking workflows
• Understanding of compliance and financial processes