Business Analyst

Responsibilities

• Work directly with stakeholders to define requirements across policy-driven workflows, web content updates, and enterprise business processes.
• Translate user needs into clear, actionable backlog items and acceptance criteria aligned to Drupal, Salesforce, and supporting systems.
• Support development teams by clarifying requirements, refining user stories, and resolving questions during sprint execution.
• Participate in testing activities, including validating system changes, supporting user acceptance testing, and verifying functionality of web and application updates.
• Review and remediate documentation, ensuring system changes, workflows, and user guides are accurate and aligned with implemented functionality.
• Support enhancements to Drupal and SharePoint-based environments, including assisting with content structure, user workflows, and usability improvements.
• Work closely with developers to triage issues, support defect resolution, and ensure successful deployment of enhancements.
• Facilitate communication between technical teams and non-technical users to ensure requirements are fully understood and correctly implemented.

Requirements

• 5+ years of experience supporting business analysis within IT programs.
• Experience working closely with development teams in Agile delivery environments (backlog refinement, sprint support).
• Working familiarity with Drupal, SharePoint, or similar web/content management systems.
• Experience supporting testing, validation, or defect resolution activities.
• Experience translating business and user needs into structured requirements and user stories.
• Experience supporting systems that combine web platforms and enterprise applications.
• Strong ability to work across technical and non-technical stakeholders.
• CBAP or CCBA certification
• Agile/Scrum certification (CSM or equivalent)
• Bachelor’s degree in Information Technology, Business, Engineering, or related field

Clearance Requirement

• Ability to obtain and maintain a Public Trust.

Desired Qualifications

• Federal experience preferred.
• Masters degree in Information Technology, Business, Engineering, or related field

Benefits

• 3 weeks of Personal Leave your first year
• 11 paid Holidays each year
• 5 days of Flexible Time Off each year for approved training or certifications (self-study is ineligible)
• 401(k) company match at 50% up to 10% of your salary
• Medical, Dental and Vision Insurance
• Life and Disability Insurance
• Public Transportation Subsidies
• Certifications and Training Allowance - Up to $5,000/year!

About Gunnison

• Gunnison takes on ambitious projects. We target fun, challenging work that requires creative thinking and innovation.
• Quality is our top priority.
• Gunnison employee benefits meet or exceed what other companies in the Washington, D.C. metropolitan area offer.
• There is a great sense of camaraderie at Gunnison. This is an atmosphere we will maintain as we continue to grow.
• We are growing rapidly and the opportunity for individual professional growth with Gunnison is outstanding.
• We hire for careers at Gunnison, not to fill a position.

Equal Opportunity/Affirmative Action Employer. Must be eligible for employment in the United States. We are unable to sponsor candidates at this time.

In 1994 Gunnison began serving the greater Washington, D.C. metro area, focused on tackling our customers' most ambitious technology projects. By creating a culture dedicated to enabling our customers and employees to achieve more than they ever thought they could, the company has thrived for over 25 years.