Technical Business Analyst (f/m/d) - BSS & Digital Solutions

About Magenta

Magneta Telekom is a leading provider of internet, mobile communications, entertainment and business solutions in Austria. The company counts around 2,200 employees and is part of the Deutsche Telekom Group.

Your Team

We are Magenta. The ultimate promise for Austria’s digital future. You will be part of an Agile (Tribe) organization and teams which shape and realize future-proof and sustainable digital solutions for our B2B customers. The goal of the Tribe is providing high quality products and services and acquiring the best valued B2B Customers.

Responsibilities

• Design end-to-end solutions across Telco BSS domains, including data flows, API specifications, interface designs, workflow modelling, and prototypes — with a strong emphasis on product catalogue, sales orchestration, and order management
• Translate business requirements into precise, implementable user stories by performing technical impact analysis, breaking down features, and supporting refinement, development, and release in an Agile setup
• Collaborate closely with developers to validate feasibility, ensure design integrity, review merge requests, and maintain adherence to technical and functional standards
• Model workflow-driven and AI‑enabled solutions using modern workflow engines and AI design patterns to support automation, operational efficiency, and intelligent decisioning
• Act as a trusted consultant for business stakeholders by identifying challenges, proposing solution alternatives, driving Proof of Concepts, and promoting customer-centric process and system design

Qualifications

• Do you have 5-10 years of experience in IT, with a strong focus on software engineering and/or solution design?
• Do you have strong hands-on experience in SaaS integration, API & microservices design, and workflow engines (e.g., BPM technologies like Camunda)?
• Do you have practical experience with AI technologies, including frameworks and real-world use case implementation?
• Are you an excellent problem-solver and communicator, able to navigate complex environments, align stakeholders, and drive solutions from concept to implementation?

Our Values

• We want to win together
• T- you can count on me
• We challenge the status quo
• We are optimistic about our digital future
• No bullshit bingo
• We are honest, authentic & humorous
• We connect more with each other and with our customers

Benefits

• At Magenta you can get anonymous and competent consulting and coaching for free any time you need it. Employee assistance services
• We support you with a food voucher for every working day. Food voucher
• Flexible working hours put you in the driving seat. You decide when you want to work on shaping the digital future. Flexible working hours
• Use our health offers to stay fit. Health care
• The job ticket is the easy and ecofriendly way to commute to work. Job ticket
• Homeoffice is part of our everyday life. You can work with your colleagues virtually. Homeoffice
• Attractive internet and mobile packages are available for you as well as discounts for shopping in various stores. Benefits
• Your security in old age is important to us. That is why we support you with an attractive company pension plan. Company pension plan

Contact

Selina Sulzer +4367682006247

According to the collective agreement for the telecommunications industry, this position carries a minimum gross monthly salary of € 4.046,28 based on full-time employment (38.5 hours per week). We will discuss your actual salary with you in person, taking into account your individual qualifications and professional experience. You can expect an attractive offer that exceeds the minimum stipulated by the agreement.

Want to find out more about us? Get a glimpse of our Magenta World.