Technical Change Manager

About

We are opening a Technical Change Manager position to strengthen the team based in Geneva. This role is part of a broader transformation of digital workplace environments, with a strong focus on modernizing end‑user workstations and driving the adoption of Microsoft solutions.

Responsibilities

• Lead change management initiatives within complex and strategic IT projects
• Support users and stakeholders throughout all phases of the transformation
• Ensure effective coordination between business teams and technical teams (infrastructure, workplace, support)
• Translate and simplify technical impacts to make them understandable for end users
• Design and roll out tailored communication strategies and adoption plans
• Organize training initiatives and prepare users for upcoming changes
• Contribute to project meetings, workshops, and governance bodies
• Monitor adoption KPIs, anticipate resistance, and propose corrective actions

Requirements

• Proven experience in change management applied to technical IT projects
• Strong knowledge of Digital Workplace environments and end‑user tools
• Ability to interact with technical stakeholders while maintaining a user‑centric approach
• Excellent communication skills and strong stakeholder management capabilities
• Ability to work independently and engage multiple stakeholders around shared objectives
• Comfortable working in transformation contexts involving Microsoft tools (O365, Intune, etc.)
• Experience in international environments is considered an asset
• Solid overall understanding of technical challenges without requiring deep infrastructure expertise
• Full professional proficiency in English is mandatory

Benefits

• Continuous learning: A training budget that grows every month and can be used across a wide training catalog
• 25 days of paid leave: All our employees are entitled to 25 days of paid vacation per year
• International accident insurance coverage
• Regular events: Monthly events to get together in small or large groups
• International environments: Assignments within large international organizations
• Innovation: Contribute to impactful and innovative projects across a wide range of industries
• Little extras: Our employees benefit from an attractive perks and discounts program