Technical Manager

Responsibilities

• Management of the 2nd level service desk via XRM / MS X to the Site Manager
• Management of services and incidents, particularly in the areas with the throughout the processing process of and troubleshooting and work of close collaboration with the property management department

Profile

• Federal VET Diploma in commerce or technical field, supplemented by basic training in real estate or technical building management
• Continuing education in the field of maintenance and technical building management
• Very good knowledge of MS Office tools, MS Dynamics, CAFM X
• French language, knowledge of English and/or German is an asset
• Confirmed experience in a service desk / support role or in technical building management
• Ease with request management tools
• Acute sense of customer service
• Excellent analytical and synthesis skills
• Autonomous, proactive, reliable, and solution-oriented personality

Benefits

• A stable and varied position within a structured and recognized professional environment
• A dynamic work environment in contact with multiple stakeholders
• Employment conditions in line with your skills and experience