Technical Implementation Lead / Technical Solutions Architect

Role Overview

We are looking for a proactive, self-directed Technical Implementation Lead to serve as the backbone of our technology adoption strategy.

As our organization experiences a rapid influx of new SaaS platforms and cloud-based tools, we need a technical expert who can take the lead on implementation from start to finish. This is not a role for someone who wants to be told what to do.

You will be the primary technical advisor to non-technical leadership, responsible for scoping, configuring, and integrating a wide array of enterprise tools.

You will bridge the gap between our business needs and our internal Infrastructure and Security teams.

Key Responsibilities

SaaS Ecosystem Management

• End-to-end configuration of SaaS platforms, including SSO/SAML setup (Okta/Azure AD), user provisioning, and managing enterprise add-ins for MS Office 365.

Data Integrations

• Connect vendor tools to internal data warehouses by writing efficient SQL queries and setting up REST API integrations.

Technical Scoping

• Transform vague business requirements into clear technical roadmaps, identifying dependencies and necessary internal resources.

Vendor Evaluation

• Act as the technical lead during the procurement process, vetting new tools for security compliance, integration compatibility, and data requirements.

Internal Liaison

• Coordinate with Cloud/Infrastructure teams for network configurations and partner with InfoSec to ensure all implementations meet enterprise standards.

Innovation Support

• Act as a technical resource for the Innovation team, pulling and preparing enterprise data for bespoke analyses and experimental projects.

Lifecycle Management

• Oversee the full lifecycle of user access, from initial provisioning to offboarding and license optimization.

The Ideal Candidate

You are a "Technical Generalist" who loves to figure things out. You don't need a manual; you prefer to write one.

Must-Have Qualifications

• Experience: 8+ years in a technical role such as Implementation Engineer, Solutions Engineer, or Technical Project Manager.
• Technical Proficiency: Strong hands-on experience with SQL and working with enterprise-level data sets.
• Identity Management: Proven track record configuring SSO/SAML (Okta, Azure AD, or similar).
• Integration Skills: Experience working with REST APIs to connect disparate software systems.
• Autonomy: A "self-directed" mindset you are comfortable taking a high-level goal and defining the path forward without micro-management.
• Communication: Exceptional ability to communicate technical concepts to non-technical audiences.