Technical Lead, UX Designer - RMJ Ontario

At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server - in the cloud or on premises - with confidence and control. Redwood's global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software. CORE VALUES

One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other

YOUR IMPACT As Senior UX Designer, you will own the end-to-end design of features and workflows for RunMyJobs, our enterprise automation platform. You'll collaborate with product managers, engineers, and customers to create intuitive experiences for complex automation workflows that empower finance and IT teams to orchestrate mission-critical business processes. You'll play a key role in building our design system from the ground up, establishing patterns and components that will scale across our product portfolio. Product Design & Delivery

Own end-to-end UX design for entire features and workflows within RunMyJobs Design intuitive interfaces for complex enterprise automation scenarios (job scheduling, workflow orchestration, monitoring) Create user flows, wireframes, prototypes, and high-fidelity designs that balance user needs with technical constraints Collaborate daily with product managers and engineers to ship high-quality experiences Participate in agile ceremonies and maintain design velocity alongside engineering sprints Conduct design QA and work with engineering to ensure implementation fidelity

User Research & Insights

Plan and conduct user research activities (interviews, usability tests, observation sessions) Synthesize research findings into actionable insights and design recommendations Build empathy for enterprise users (finance teams, IT admins, automation engineers) Validate design decisions with real users and iterate based on feedback Partner with product management and customer success to understand user needs

Design System & Standards

Contribute to building a new design system for Redwood's product portfolio Create reusable components, patterns, and guidelines that scale across features Consider existing design artifacts and evolve them into cohesive system Document design patterns and interaction standards Collaborate with engineers on component implementation and design tokens Advocate for design consistency and accessibility across products Present design work to cross-functional stakeholders and incorporate feedback Partner with product managers to define feature scope and success metrics Work closely with engineers to ensure designs are technically feasible Articulate design rationale and defend design decisions with data and user insights Mentor junior designers and share best practices Leverage AI tools daily to accelerate design exploration, content generation, and workflow efficiency

YOUR EXPERIENCE Required:

5-7 years of UX/product design experience, ideally in B2B SaaS or enterprise software Proficiency with Figma (primary tool) and modern design/prototyping tools Daily hands-on experience using AI tools (ChatGPT, Claude, Copilot, Midjourney, or similar) to enhance design productivity and workflows Demonstrated ability to balance user needs, business goals, and technical constraints Experience working in agile development environments alongside engineers Strong understanding of interaction design patterns, information architecture, and visual design principles Proven ability to conduct user research and translate insights into design solutions Experience contributing to or building design systems and component libraries Excellent communication and presentation skills Bachelor's degree in design, HCI, or related field (or equivalent experience)

Preferred:

Experience designing automation, workflow, or developer tools Background in enterprise software domains (ERP, finance, IT operations, DevOps) Familiarity with accessibility standards (WCAG) and inclusive design practices Experience with front-end technologies (HTML, CSS, React) to collaborate effectively with engineers Track record of shipping complex features in cross-functional product teams Experience with user analytics and data-driven design decisions Contributions to open-source design systems or published design work

If you like growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! THE LEGAL BIT Redwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics.All such discrimination is unlawful and will have a zero tolerance policy applied to it. Redwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. Should you wish for us to remove your personal data from our recruitment database, please email us directly at *** •