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Technical Support Engineer

Omron Industrial Automation Europe

Stuttgart · On-site 1w ago

About the role

Job description: Technical Support Engineer (f/m/d) Inspection Systems Division, Stuttgart Area In this role, you have to opportunity to:

Prove your technical strengths in a high-end environment working with the best in class inspection equipment on a global level.

You are responsible for

As a team member you will be working in a dynamic and international team, supporting many top-level customers predominantly in the automotive arena, located anywhere in Europe.

The technical support engineer is in close contact with customers, distributors and other engineers to give the best support possible. This support can be pre- and after sales activities such as: presenting and demonstrating our solutions in conjunction with our sales team, installations of machines, training of software programmes, troubleshooting and help desk support.

The Inspection Systems Division has members located in different European countries. And OMRON has a partner network in most European Countries for the local sales and technical support.

You are part of

OMRON Inspection Systems Division. ISD is selling and supporting state-of-the-art 3D optical and X-ray inspection systems (SPI, AOI, AXI systems). These machines are used in the electronic manufacturing industry, mainly in automotive, medical and other quality driven industries. Omron is an established manufacturer holding numerous patents in the inspection field for many years.

Your responsibilities

Visit customers before, during or after the purchase of the inspection systems

Demonstrate inspection systems to customers

Train customers and distributors how to use the inspection systems

Perform calibrations, capability studies and upgrades

Investigate and implement potential improvements in optical inspection machines

Troubleshoot when issues occur with the optical inspection systems

Assist with and participate in the development and introduction of new inspection systems.

You report to the European Service and Support Manager based in the Netherlands

Our Offer

A competitive salary depending on experience

Company Car, also for private use

Healthy work-life balance

Working in a dynamic and driven team in which you can grow and gain experience in a multinational environment

Working for a world-leading company to further your career

Your Skills and Experience

A relevant technical degree, experience with AOI/AXI systems is a plus

Fluent in German; Good communication skills in English

Able to work independently and able to prioritize

Team player; flexible

Willingness to travel (mostly inside Europe)

Class B driving license

Good intercultural awareness

Good IT knowledge, Knowledge in PLC programming and software development is a plus.

Interested? Please apply with your motivation letter and CV through our homepage.

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