Technical Support Engineer
Omron Industrial Automation Europe
About the role
Job description: Technical Support Engineer (f/m/d) Inspection Systems Division, Stuttgart Area In this role, you have to opportunity to:
Prove your technical strengths in a high-end environment working with the best in class inspection equipment on a global level.
You are responsible for
As a team member you will be working in a dynamic and international team, supporting many top-level customers predominantly in the automotive arena, located anywhere in Europe.
The technical support engineer is in close contact with customers, distributors and other engineers to give the best support possible. This support can be pre- and after sales activities such as: presenting and demonstrating our solutions in conjunction with our sales team, installations of machines, training of software programmes, troubleshooting and help desk support.
The Inspection Systems Division has members located in different European countries. And OMRON has a partner network in most European Countries for the local sales and technical support.
You are part of
OMRON Inspection Systems Division. ISD is selling and supporting state-of-the-art 3D optical and X-ray inspection systems (SPI, AOI, AXI systems). These machines are used in the electronic manufacturing industry, mainly in automotive, medical and other quality driven industries. Omron is an established manufacturer holding numerous patents in the inspection field for many years.
Your responsibilities
Visit customers before, during or after the purchase of the inspection systems
Demonstrate inspection systems to customers
Train customers and distributors how to use the inspection systems
Perform calibrations, capability studies and upgrades
Investigate and implement potential improvements in optical inspection machines
Troubleshoot when issues occur with the optical inspection systems
Assist with and participate in the development and introduction of new inspection systems.
You report to the European Service and Support Manager based in the Netherlands
Our Offer
A competitive salary depending on experience
Company Car, also for private use
Healthy work-life balance
Working in a dynamic and driven team in which you can grow and gain experience in a multinational environment
Working for a world-leading company to further your career
Your Skills and Experience
A relevant technical degree, experience with AOI/AXI systems is a plus
Fluent in German; Good communication skills in English
Able to work independently and able to prioritize
Team player; flexible
Willingness to travel (mostly inside Europe)
Class B driving license
Good intercultural awareness
Good IT knowledge, Knowledge in PLC programming and software development is a plus.
Interested? Please apply with your motivation letter and CV through our homepage.
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