Technical Writer - Training

About

The EHS&S Technical Writer is responsible for generating innovative ideas for content while working both independently and collaboratively as part of a team. The EHS&S Technical Writer will primarily focus on the development of Environment, Health, Safety, and Security standards, skill checks, self-assessments, job aids, and certain other technical writing activities.

These activities shall include, but are not limited to:

Responsibilities

• Develop and follow style guide(s) to ensure consistency and efficiency
• Determine the clearest and most logical way to present information for greatest reader comprehension
• Generate innovative ideas for content and workflow solutions
• Meet with subject-matter experts to ensure specialized topics are appropriately addressed
• Analyze information required to develop or update policy, procedure, and form documentation
• Review and/or copyedit content developed by other members of the team
• Maintain a document library
• Consult with subject matter experts (SMEs) to gather and analyze their input as it relates to the development of new content and the modification of existing content

Qualifications

• BS or BA degree ideally in English, Communication, Business Administration, Technical Writing, or equivalent experience (BS or BA preferred, but not required)
• One to two (1-2) + years of experience creating content for non-technical users; manuals, guides, and instruction documents for professional use
• Proficient in Microsoft Office (Word, Excel, PowerPoint)
• Ability to prioritize and execute tasks in a fast-paced environment
• Willingness to take on new challenges and build on current skills
• Exceptional analytical and conceptual thinking skills
• Ability to check all technical material for consistency and accuracy
• Excellent project management skills to create trackers and provide updates to stakeholders
• Excellent organizational skills to manage multiple projects in a fast-paced environment and meet deadlines
• Exceptional oral and written communication, presentation, and facilitation skills
• Ability to describe key activities as simple processes/flow diagrams
• Strong attention to detail, record-keeping, and proofreading skills
• Strong critical thinking skills
• Ability to work independently and function as part of a small global team
• Ability to quickly learn new systems, technologies, and methods

Additional Qualities

• Must be detail-oriented with a high degree of accuracy
• Fluent interpersonal communication skills
• Demonstrate initiative and a results-based orientation
• Must be comfortable with multi-tasking, able to manage multi-step procedures, handle frequent interruptions in the workflow, and able to prioritize in a fast-paced environment
• Exhibits professionalism and composure in stressful situations and in meeting short deadlines