Technical Writer

About

The main task of Technical Writer is to produce professional product manuals that properly describe the solution delivered. The purpose of the documents is to provide customers with a resource to operate, maintain and troubleshoot equipment manufactured by Applied Vision. This position will be required to collaborate with the engineering, software, service, and sales teams and across all the other areas of Applied Vision supporting the delivery of innovative, transformative and supportive software/hardware solutions.

Essential Function and Responsibilities

• Reviews information to analyze and evaluate existing or create new documentation.
• Collect all the documentation needed to write software and hardware User Manuals through interviews, review of already published material and on-site customer visits.
• Document manufacturing procedures and work instructions provided by the Manufacturing Engineer.
• Study and analyze the machinery and their functionality, through comparison with all the Engineering Department and PM through consultation of project documentation.
• Write and set up the technical manuals for the use of machines accompanied by illustrations and technical drawings.
• Maintain all the documentation aligned in a soft copy according to the machine and software changes.
• Write the main maintenance procedures.
• Review and update of the existing technical documentation, in order to make it homogeneous from the point of view of the setting, the information contained and in reference to the graphic aspect.
• Collect and compile screen shots of the application as needed by an operator of the equipment.
• Review and proofread material written by others to maintain a consistent style and standard approval needed for release.
• Review design documentation to give end user input into the review process.
• Track documents through the review process, verifying that the documents are thoroughly reviewed and in a timely manner.
• Maintain a project table of contents and index entries.
• Conduct deployments and/or support the deployment activity for help topics and release notes.
• Travel to customer sites as needed to understand the operators perspective.
• All other duties as assigned.

Position Qualifications

• Education: Bachelor’s Degree in Technical, English, or Communication related fields preferred.
• Experience: 5 or more years’ experience in a related profession (notably in software enabled manufacturing equipment) creating technical documentation preferred.
• Computer Skills: Proficient in Microsoft Office products, Graphic Editing, and Help Authoring software.
• Ability to communicate and write technical guidance.
• Proven proficiency in creating and maintaining accurate and useful documentation. Knowledge to investigate and analyze information and to draw conclusions. Advanced writing and technical knowledge.
• Physically able to bend, squat, twist, climb, reach and lift up to 50 pounds without assistance

Working Conditions

Applied Vision is a place where you are celebrated for the person you are and your creative ideas. Become part of a stable, established company offering a collaborative work environment, great colleagues, and opportunity to travel.

The above statements are intended to describe the general nature of work performed by personnel assigned to this classification. They are not intended to be constructed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Benefits

• 401(k)
• 401(k) 4% Match
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Education

• Bachelor's (Preferred)

Experience

• Technical documentation: 5 years (Preferred)

Ability to Commute

• Cuyahoga Falls, OH 44223 (Required)

Work Location

• In person