Standard Work / Technical Documentation Specialist

About This Role

This role is responsible for creating, maintaining, and continuously improving clear, accurate, and user-friendly standard work documentation. You’ll partner closely with subject matter experts, operations leaders, and continuous improvement teams to capture best practices and support operational excellence, quality, safety, and compliance.

The ideal candidate brings strong technical writing skills, a solid understanding of process documentation, and experience translating complex procedures into clear, visual, and standardized work instructions.

Key Responsibilities

Standard Work Documentation

• Develop, edit, and maintain standards, procedures, and work instructions
• Translate complex processes into clear, concise, repeatable documentation
• Ensure standard work reflects current-state processes, best practices, and regulatory requirements

Collaboration & Process Capture

• Partner with subject matter experts to observe processes and accurately capture work steps
• Facilitate workshops, interviews, and process walk-throughs to gather technical content
• Work closely with Lean, Quality, Engineering, and Operations teams
• Support change management by updating documentation following process improvements

Visual & Digital Content

• Create visual aids such as process maps, flowcharts, and visual work instructions
• Use diagrams, photos, and visuals to improve clarity and usability

Quality, Compliance & Continuous Improvement

• Ensure documentation complies with quality standards, safety requirements, and internal controls
• Support audits by maintaining accurate and traceable documentation
• Identify gaps, redundancies, and improvement opportunities in existing standard work
• Measure and improve documentation effectiveness based on user feedback

Required Skills

• Technical and procedural writing
• Process mapping and workflow analysis
• Strong attention to detail and accuracy
• Excellent organization and time management
• Clear communication and stakeholder engagement
• Ability to work independently and manage multiple priorities

Education

• Bachelor’s degree in Technical Writing, English, Communications, Engineering, Industrial Technology, or a related field — or equivalent experience