Technical Writer

About

ERP is a nationally respected provider of health, science, and technology solutions supporting clients in the government and commercial sectors. We provide comprehensive enterprise information technology, strategic sourcing, and management solutions to DoD and federal civilian agencies in 40 states. Founded in 2006, ERP is headquartered in Laurel, MD and maintains satellite offices in Montgomery, AL and San Antonio, TX - plus project locations nationwide. ERP is an Equal Opportunity Employer - Disability and Veteran.

Responsibilities

• Develop, write, and edit technical documentation for cloud infrastructure and software modernization projects, ensuring clarity and accuracy.
• Collaborate with engineers, developers, and subject matter experts to gather information and translate complex technical concepts into user-friendly documentation.
• Create and maintain documentation for system architecture, deployment processes, and configuration management for cloud-based solutions.
• Develop user guides, installation manuals, training materials, and standard operating procedures (SOPs) for technical systems and applications.
• Support business development efforts by drafting and reviewing proposal content, technical responses, and other related documentation.
• Assist in the creation of white papers, case studies, and other marketing materials to support business growth.
• Conduct regular reviews and updates of existing documentation to ensure it reflects current practices and technologies.
• Maintain version control and documentation repositories, ensuring accessibility and organization.
• Engage with project teams to understand project timelines, milestones, and deliverables to align documentation efforts accordingly.
• Other duties as assigned.

Qualifications

Clearance Requirements

• Must have a DoD Security Clearance of Secret or higher

Education

• Bachelor’s degree in English, Communications, Technical Writing, Information Technology, or a related field. Equivalent work experience may be considered.

Experience

• 3+ years of experience in technical writing, preferably in a federal or DoD environment.
• Demonstrated experience in writing and editing documentation for cloud infrastructure, software development, or modernization projects for a federal agency.
• Experience working with cross-functional teams in a technical environment, gathering information and translating it into comprehensive documentation.

Skills

• Exceptional written and verbal communication skills, with a strong command of grammar and style.
• Proficiency in technical writing tools such as Microsoft Word, Adobe Acrobat, and Microsoft SharePoint.
• Ability to understand and document complex technical concepts, including cloud computing, software development, and IT infrastructure.
• Strong attention to detail, organizational skills, and ability to manage multiple projects simultaneously.
• Proficiency in using version control systems and maintaining documentation repositories.

Preferred Qualifications

• Degree in English, Communications, Technical Writing, Information Technology, or a related field.
• Experience with business development, including drafting proposals, technical responses, and supporting materials for federal contracts.
• Experience writing documentation for cloud based web applications and solutions.
• Understanding of software development methodologies (e.g., Agile, DevOps) and the software development lifecycle (SDLC).
• Experience with graphics and document design tools such as Adobe InDesign, Visio, or similar software.

ERP Offers Employees

• Competitive Salaries & Benefits!
• Health Advocate & Concierge Services!
• Unlimited Job- Related Training & Development!
• Employee Recognition & Incentive Programs!
• Employee Appreciation & Company Sponsored Events!
• Opportunity to work with leading edge technology!
• Community Outreach & Charity Work!