Technical Writer

Key Skills and Attributes

• Communication and Language Proficiency: Excellent command of the English language, including grammar and vocabulary, is essential. Experience with Simplified Technical English (STE) is an advantage.
• Problem-Solving and Work Ethic: This role requires a team player who can also work autonomously, approach problems logically and view challenges positively.
• Documentation and Editorial Skills: Ability to revise or rewrite existing technical literature, maintain verbal consistency and produce visually attractive instructions.
• Research and Analytical Abilities: Strong interpersonal, communication and research skills to gather information effectively, along with analytical and questioning skills to extract information from subject matter experts (SMEs).
• Organizational and Time Management Skills: Ability to grasp and structure large amounts of information, anticipate reader knowledge gaps, work to tight schedules, maintain accuracy and a methodical approach.
• Teamwork and Independence: You will be expected to successfully collaborate within multidisciplinary teams and exercise self-discipline when working alone.
• Technical and Software Skills: Good working knowledge of Word, Adobe Acrobat, and related image processing software such as PaintShop Pro, Photoshop and Illustrator. Experience with HTML coding and a good understanding of computers is also required.
• Experience Level: A strong portfolio demonstrating your ability to create effective technical documentation. You will be expected to show examples of your work.
• Industry Knowledge: Understanding of software development processes, familiarity with Agile methodologies and knowledge of industry-specific terminology and standards (e.g. ISO 9000 standards, SEMI standards, W3C HTML Standard, IEC 82079-1 ‘Preparation of Instructions for use’).

Preferred Qualifications

• 5 years+ experience in technical writing
• Bachelor’s degree preferred in a science-based subject
• Certification in technical writing

Types of Documentation Produced

Create various forms of documentation, including user guides for software applications, Release Notes, reference and instruction manuals, training guides and context-sensitive HTML help integrated into software and operating guides.

Summary of Required Competencies

• Have excellent English language skills with the ability to write clear, brief instructions in simple language.
• Revise and rewrite existing technical documents to achieve continuous improvement.
• Maintain consistency in tone and style.
• Efficiently gather and structure information from SME’s.
• Pay attention to detail and exercise concise editorial judgment.
• Work effectively under tight deadlines.
• Ability to work independently and collaboratively.
• Demonstrate proficiency in relevant software tools.