Technical Writer

About McGuire

McGuire is a growing industrial products organization with a collaborative and engaging culture. We’ve been a part of downtown Portland for decades, and we’re committed to doing the right thing for our customers and our team. We take care of our people, offer great benefits, and believe in promoting from within. If you’re looking for a position that will challenge you and give you opportunities to grow, we want to hear from you!

Responsibilities

• SOP creation and documentation of existing processes
• Subject Matter Expert interviews to gather source material
• Coordination of system for auditing and updating process documentation
• Hubspot task descriptive content for new automations
• Workflow documentation, process resources (cheat sheets, guides, templates)
• Role-based training guidelines in collaboration with the training department
• Job description drafts for new roles required by scaling plans
• Other administrative tasks as assigned

This Position is a Good Fit If the Following Resonates With You:

Experience

• Some basic experience writing fact-based information
• Ability to work with Google Suite, Asana, and similar programs

Skills + Other Attributes

• Comfortable writing in a conversational style or demonstrated writing aptitude
• Ability to explain complex concepts clearly and concisely
• Able to write coherently with good spelling and grammar
• Willingness to learn from constructive feedback
• Self-directed and willing to ask questions
• Strong communication and organizational skills
• Critical thinking skills including the ability to identify gaps in information provided by subject matter experts
• Ability to observe processes and follow lines of inquiry with subject matter experts
• Ability to juggle multiple priorities and work under pressure

Nice to Haves

• Basic product and industry knowledge
• Experience working with SOPs and technical information
• Comfortable with a high degree of collaboration

This Position is Not a Good Fit If You’re

• Uncomfortable working independently and taking ownership of your workload
• Uncomfortable juggling multiple priorities and projects
• Uncomfortable asking questions and talking with subject matter experts
• Change averse and prefer to follow set patterns and routines
• Uncomfortable collaborating with others and prefer to make decisions independently

Additional Information

• Job Type: Full-time
• Pay: $25.00 per hour

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

License/Certification

• Driver's License (Required)

Work Location

• In person