Technical Writer

Technical Writer

Requirements:

• Mid-Level to Senior-Level amount of professional experience in Technical Writing
• Exemplary writing skills
• Expert level knowledge using MS Suite applications specifically Microsoft Word
• Proven knowledge and understanding of ServiceNow from a Writing perspective
• Experience working with Visio for creating written diagrams
• Critical thinking
• Collaboration
• Knowledge of IT
• Knowledge of IT asset management
• Ideally Financial Services industry experience or Banking

Responsibilities:

• The main responsibilities of the Technical Writer are to consolidate and harmonize procedural IT asset management (software/hardware documents)
• Therefore this Writer will be responsible for comparing existing procedural documents, noting differences, making recommendations to consolidate, gaining consensus, and creating a final consolidated/harmonized version.