Technical Writer (Level 2) – Federal Contract (Secret Clearance Required)

Overview

We are seeking an experienced Technical Writer (Level 2) to support a federal government program focused on enterprise systems, operational processes, and training documentation. This role involves creating, updating, and maintaining clear and consistent documentation used to support business operations, training, and system usage.

Requirements

• Canadian citizenship (required)
• Valid Secret Level II security clearance, or ability to obtain it
• Must reside in the National Capital Region (NCR)
• 5–9 years of technical writing experience
• Experience producing structured technical or operational documentation
• Eligible to work as an independent contractor (incorporated or self-employed)

Only candidates who meet all requirements will be contacted.

Responsibilities

• Identify and update documentation needs based on system and process changes
• Create, maintain, and revise technical and operational documentation
• Rewrite SME-provided content into clear, structured, and standardized documents
• Develop job aids such as quick reference guides, workflows, checklists, and visuals
• Collaborate with subject matter experts to clarify requirements and resolve documentation gaps
• Ensure documentation aligns with applicable federal standards and policies
• Produce training materials, operational guides, and procedural documentation
• Define document purpose, audience, scope, and structure
• Validate accuracy by reviewing source materials and resolving inconsistencies with SMEs
• Design diagrams, layouts, and illustrations to improve usability and clarity
• Prepare publish-ready documentation using word processing and desktop publishing tools

Skills & Tools

• Strong technical writing and documentation skills
• Experience working with structured documentation and process-based environments
• Proficiency with Microsoft Word and desktop publishing tools
• Ability to translate technical or SME input into clear user-facing documentation

Compensation

Competitive independent contractor rates, commensurate with experience and security clearance level.

Pay: $50.00-$75.00 per hour

Licence/Certification

• Secret Level II Security Clearance (required)

Work Location

Hybrid remote in Ottawa, ON