Technical Writer

About the Role

As a Technical Writer at SAP Fioneer, you create clear and high-quality documentation that makes complex banking and insurance software easy to use, legally complete, and suitable for global markets. Working as part of an agile Scrum team, you contribute directly to enterprise software development for the financial services industry, where user assistance is fully integrated into the product. You collaborate closely with development, UX, and product management to deliver user-friendly documentation and in-product guidance in English and other agreed target languages, playing a key role in customer success.

Key responsibilities

• Create and maintain user assistance deliverables such as product documentation, embedded help, UI texts, and multimedia assets
• Ensure consistent, user-friendly terminology across user interfaces and documentation
• Work iteratively with developers, UX designers, and product owners throughout the agile development process
• Participate in reviews, demos, and planning meetings to continuously improve usability and content quality
• Use modern documentation and collaboration tools to manage content, reviews, and translations

Requirements

• University degree in technical writing, translation, business studies, or a comparable language-based discipline
• Ability to explain complex technical concepts clearly and precisely
• Strong team mindset and intercultural communication skills
• Excellent written and spoken German and English, ideally first language proficiency
• Strong collaboration skills and a proactive, quality-driven mindset
• First-hand working experience in the financial services industry or existing knowledge of financial software is an advantage

Benefits

You will have the opportunity to collaborate with some of the brightest minds in the industry on an incredibly ambitious project to shape the ever-evolving financial sector. This is an environment where you can have it all — the agility, enthusiasm, and dynamism of a start-up, combined with the established expertise, solid market presence, and extensive customer network of a more established organization.

At SAP Fioneer, you will benefit from a flexible work environment that encourages creativity and empowers you to think outside the box, bring new ideas to the table, and challenge the status quo. You will become part of a diverse and global team that we are proud of and are constantly growing and reinventing. As an employee, you can chart your career path and take advantage of competitive compensation packages and progression opportunities based on merit.

We offer a comprehensive benefits package that includes occupational pension provisions, support for health and wellbeing, various mobility options like bike leasing and transportation allowances, as well as additional perks such as celebration rewards, meal programs, jubilee recognition, and relocation reimbursement.