IT Technical Writer

About

We are seeking a part-time IT Technical Writer to support documentation needs within our IT department. The ideal candidate will create, edit, and maintain technical documentation, with a strong focus on Standard Operating Procedures (SOPs) for gaming systems, applications, operations, and internal processes.

Responsibilities

• Develop and update SOPs, technical manuals, user guides, and process documentation
• Collaborate with IT, operations, and business stakeholders to gather requirements and verify content accuracy
• Ensure documentation is clear, consistent, and compliant with company standards
• Organize and maintain a centralized repository for technical documents
• Review existing SOPs and recommend improvements for clarity and efficiency

Qualifications

• 2+ years of experience as an IT Technical Writer
• Strong background in SOP development and process documentation
• Ability to translate complex technical information into clear, readable content
• Excellent written and verbal communication skills
• Familiarity with gaming industry technology or enterprise IT environments is a plus

Work Requirements

• 20 hours per week (may increase slightly based on workload, but will not reach 40 hours)
• Must be able to work onsite at the Venetian Las Vegas one week per month; remote the rest of the time