Technical Writer – SOP Development & Documentation Specialist

AMA Consulting, LLC, a Maryland-based Limited Liability Company, provides a range of analytical, acquisition, and business management support services to federal agencies. AMA Consulting is an Equal Opportunity/Affirmative Action Employer. Join a dynamic team of forward-thinking professionals in our growing company.

About the Role

We're seeking a detail-oriented Technical Writer to support the creation of clear, consistent, and user-friendly Standard Operating Procedures (SOPs) for a public sector client. This role will translate complex workflows and operational processes into structured, accessible documentation, ensuring consistency across all departments.

Responsibilities

• Develop clear, standardized SOPs and operational documentation based on process maps and stakeholder input
• Ensure consistency in format, language, and structure across all documentation
• Collaborate with project teams to accurately capture and translate workflows into user-friendly content
• Review and edit materials for clarity, accuracy, and usability
• Create supporting documentation, including job aids, templates, and training materials
• Incorporate feedback and update documentation to reflect evolving requirements

Qualifications

• Bachelor's degree in English, Communications, Technical Writing, or related field
• Minimum 5+ years of technical writing or documentation experience
• Experience developing SOPs, policies, or operational documentation
• Strong writing, editing, and formatting skills
• Ability to translate complex concepts into clear, user-friendly content
• Experience supporting government or public sector clients
• Familiarity with process documentation and workflow-based environments
• Experience using tools such as Microsoft Word, SharePoint, or documentation platforms