Technical Writer (Supply Chain Planning)

About

We are looking for a Technical Writer with strong supply chain planning expertise to support a global team. If you have a knack for translating complex planning processes into clear documentation and tutorials, this role is for you!

Key Responsibilities

• Create and maintain high-quality documentation for demand, supply, and production planning processes
• Collaborate with SMEs to understand workflows and translate them into user-friendly guides
• Develop video tutorials and online help content
• Manage and update documentation on SharePoint & Confluence
• Review and enhance existing materials for clarity, consistency, and usability

Required Skills

• Experience with O9 (or similar tools like Kinaxis / SAP IBP)
• Strong knowledge of Supply Chain Planning (Demand, Supply, Production Planning)
• Familiarity with SAP, Agile methodologies, Atlassian tools
• Expertise in MS Office, SharePoint, Confluence
• Ability to create structured documentation and process flows

Nice to Have

• Instructional Design background with supply planning exposure

Education

• Bachelor’s degree required

We are an equal opportunity employer. It is our policy to provide employment, compensation, and other benefits related to employment without regard to race, color, religion, sex, gender, national or ethnic origin, disability, veteran status, age, genetic information, citizenship, or any other basis prohibited by applicable federal, state, or local law.