Technical Writer, Technical Publications

When applicable, Bombardier promotes flexible and hybrid work policies.

Benefits

• Insurance plans (Dental, medical, life insurance, disability, and more)
• Retirement savings plan
• Employee Assistance Program

What are your contributions to the team?

• Manage external authoring suppliers to ensure adherence to Bombardier standards, schedules, and quality requirements.
• Review supplier deliverables, provide structured feedback, and drive corrective and preventive actions.
• Monitor supplier KPIs (quality, throughput, on-time delivery) and support performance reviews.
• Support supplier onboarding, training, and alignment with Bombardier processes and expectations.
• Perform detailed quality checks of technical publications to ensure compliance with S1000D, ATA, and Bombardier style and formatting standards.
• Validate integration of engineering data, configuration accuracy, and technical correctness.
• Lead root-cause analysis for publication defects and implement corrective and preventive measures.
• Ensure customer and operator requests are analyzed and addressed with clear, timely responses.
• Develop, maintain, and communicate publication schedules, identifying risks and implementing mitigation plans.
• Coordinate with engineering, planners, customer support, and suppliers to ensure timely data availability and issue resolution.
• Track and report KPIs related to quality, throughput, and on-time delivery.
• Ensure publication packages are delivered to customers according to committed timelines and acceptance criteria.
• Contribute to the development and refinement of authoring standards, templates, workflows, and digital publication strategies.
• Identify and implement process and product improvements aligned with the Technical Publications strategic plan.
• Support initiatives related to structured authoring, content management systems, and digital delivery formats.

How to thrive in this role?

• You have a college diploma (DEC) in aerospace, engineering technology, or a related field, or a minimum of three years of experience in Technical Publications.
• You have a thorough understanding of the processes, standards, and quality assurance practices related to Technical Publications.
• You are able to interpret engineering drawings, change requests, and maintenance data.
• You have strong communication skills (written and spoken) in English and French (strong asset) and the ability to collaborate effectively with suppliers and internal stakeholders.
• You have experience managing or coordinating external authoring suppliers.
• You have knowledge of S1000D, ATA, XML/SGML authoring environments, and content‑management systems.
• You have a background in aircraft maintenance, MRO operations, or aerospace engineering.
• You are familiar with Bombardier Customer Services and Support processes.
• You have excellent proficiency in Microsoft Office applications (Word, Excel, PowerPoint).

Now that you can see yourself in this role, apply and join the Bombardier Team!

Please note: You don’t need all the skills, knowledge, and experience listed to apply for this position. We’re not looking for the perfect candidate, we’re looking for great talent and passionate individuals.

Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability or other applicable legally protected characteristics to apply.