Technical Writer

About

We’re looking for a Technical Writer for our product user guide to create clear, structured, and user-friendly documentation for a fast-growing B2B SaaS construction-tech company. This role is perfect for someone who can take complex product features and turn them into simple, intuitive guidance for non-technical users.

This is a hands-on, execution-focused role where your work will directly impact how customers understand and use the product.

This is an individual contractor role, we will only consider Individual Freelancers NO AGENCIES.

Who Are We?

Founded in 2014, CadMakers is an industry-leading digital construction and manufacturing technology company headquartered in Burnaby, British Columbia, Canada. We are dedicated to delivering cutting-edge digital solutions to the global construction industry tackling the most complex yet common problems in the field, empowering our clients with transformative tools and expertise.

Our Product

Developed by CadMakers, cmBuilder is a fast-growing visual construction planning software platform that is redefining how construction projects are planned, communicated, and delivered. Our fully web-based platform enables construction teams to create dynamic 3D site logistics models and 4D simulations, allowing construction companies to build their projects in the digital world before breaking ground in the real one — enabling smarter decisions, smoother execution, and more wins.

What You’ll Work On

• Writing and editing step-by-step guides, how-to articles, and feature overviews for a non-technical audience
• Organizing documentation so it’s easy to navigate, structured, and searchable
• Collaborating with internal teams to understand product features and translate them into clear, helpful language
• Updating and improving documentation as the product evolves
• Ensuring consistency in tone, structure, and formatting across all content

What We’re Looking For

• 2+ years of experience in technical writing, content writing, or a related field
• Strong writing skills — clear, concise, and user-focused
• Ability to learn software quickly and explain it in simple terms
• Strong attention to detail — able to catch inconsistencies, unclear steps, and formatting issues before they reach users
• Comfortable working independently and asking the right questions

Nice to have

• Experience with Zendesk, Notion, or similar documentation tools
• Familiarity with SaaS or construction tech is a bonus, but not required

Why work with us?

• High-growth company with strong customer momentum and real product-market fit
• Awesome, supportive team with a collaborative culture
• Work on a product that genuinely changes how major construction projects get planned and delivered

Think You’re a Fit?

We’d love to hear from you! Apply and help us make complex tools simple and powerful for our users.