Technical Writer/Editor

About The Role

We are looking for a Technical Writer/Editor who bridges technical communication and knowledge management to create clear and concise service documentation in collaboration with subject matter experts for our global service audience. You will design, develop, and continuously improve service documentation that empowers service engineers, application specialists, and business partners to install, maintain, service, troubleshoot, and upgrade our technologies safely and effectively. This role sits at the intersection of information design, knowledge flow, and change enablement — ensuring that the right people have the right knowledge at the right time.

Key Responsibilities

Content Development

• Write, edit, organize, and maintain service documentation (installation instructions, maintenance instructions, troubleshooting guides, repair instructions, update instructions, and function descriptions) for new and commercialized products.
• Follow established style guides and templates to ensure that documentation is written for easy consumption by international audiences.
• Obtain the necessary information to develop content through research, interviews with subject matter experts, hands-on exercises, etc.
• Ensure that documents are reviewed and approved by the appropriate subject matter experts, and that changes are incorporated accurately.
• Manage all aspects of service documentation administration and delivery, including change management and document control: triage feedback, lead cross-functional change control boards, plan, schedule, and implement new and revised documents, archive signed approval forms and released documents in SAP, publish and activate service manuals on a cloud-based platform, distribute and maintain system software releases, firmware, and other support files.

Knowledge Management & Enablement

• Organize content for scalability and seamless reuse across digital platforms.
• Leverage analytics to optimize relevance and reader engagement.
• Apply digital-first strategies for continuous content improvement.

Adoption & Communication

• Align content strategies with the needs of stakeholders via cross-functional collaboration.
• Champion a culture of digital knowledge sharing and ongoing improvement.

Project Management

• Lead content development projects from scoping to global deployment and evaluation.
• Maintain clear timelines, documentation, and stakeholder updates.

Required Qualifications & Experience

• Bachelor’s degree in technical writing, English, journalism, or a related field.
• 5+ years of experience in technical writing (preferably in a regulated or healthcare environment).
• Proven ability to translate complex technical information into clear, engaging knowledge-based materials.
• Proficiency with content management systems (e.g., COSIMA) and document management platforms.

Preferred / Nice-to-Have

• Solid project management skills, balancing multiple global initiatives with attention to quality and compliance.
• Experience with content management systems, content reuse, or structured authoring (e.g., DITA, XML, etc.).
• Experience with graphic design and editing, including manipulating CAD data.
• Experience working with service and field engineers in the medical technology or life sciences industry.
• Proximity to a Siemens Healthineers location that supports Laboratory Diagnostics.

What You’ll Bring

• A passion for language and knowledge sharing in complex technical environments.
• The ability to translate technical information into concise and efficient procedures.
• A collaborative mindset that bridges documentation, training, and field operations.
• Curiosity, creativity, and confidence to drive adoption and continuous improvement in the era of AI.

Who we are:

We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work:

When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

To find out more about Siemens Healthineers businesses, please visit our company page here.

The Base Pay Range For This Position Is

$95,580 - $131,428

Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance.

Benefits

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time.

Equal Employment Opportunity Statement:

Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law: Applicants and employees are protected under Federal law from discrimination. To learn more, click here.

Reasonable Accommodations:

Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations.

If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here. If you’re unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at peopleconnectvendorsnam.func@siemens-healthineers.com. Please note HR People Connect People Contact Center will not have visibility of your application or interview status.

California Privacy Notice:

California residents have the right to receive additional notices about their personal information. To learn more, click here.

Export Control:

“A successful candidate must be able to work with controlled technology in accordance with US export control law.” “It is Siemens Healthineers’ policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.”

Data Privacy:

We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started.

Beware of Job Scams:

Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers career site.

To all recruitment agencies:

Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.