Telecom OSS/BSS – Amdocs Cramer/Clarify | IAM | Java (React/Spring Boot) | German (B1/B2)

Role Summary

We are looking for a Telecom OSS/BSS professional with hands-on experience in Amdocs Cramer and Amdocs Clarify (Smart Client), strong Identity & Access Management (IAM) understanding, and solid Java full stack capabilities. The ideal candidate will work on telecom service/product fulfilment and assurance use-cases, integrating OSS/BSS platforms with enterprise systems using modern integration patterns (GraphQL, REST, SOAP, Kafka). Sunrise environment experience is a strong plus.

Key Responsibilities

Telecom OSS/BSS & Amdocs

• Work on OSS/BSS domain processes (service provisioning, inventory, order-to-activate, trouble-to-resolve, customer care flows).
• Configure/customize Amdocs Cramer for service/resource inventory modeling and lifecycle operations.
• Support and enhance Amdocs Clarify (Smart Client) flows for customer service, case/ticket handling, and operational support.
• Perform impact analysis and support release planning for Cramer/Clarify changes (enhancements, fixes, migrations).

IAM (Identity & Access Management)

• Collaborate with security teams to implement and validate IAM controls: authentication, authorization, roles/entitlements, access reviews.
• Ensure applications comply with access policies (least privilege), and support integration with enterprise IAM tools (as applicable).

Engineering & Integration

• Develop and maintain backend services using Java + Spring Boot.
• Build UI components using React where required.
• Implement APIs and integrations using:
  • GraphQL (Spring Boot with GraphQL)
  • REST Web Services
  • SOAP Web Services
  • Apache Kafka for event-based messaging and decoupled integrations
• Apply engineering best practices: code reviews, unit testing, CI/CD collaboration, observability/logging, and performance tuning.

Delivery & Collaboration

• Work in Agile delivery (Scrum/SAFe), participate in sprint ceremonies, estimation, planning, and release readiness.
• Coordinate with cross-functional teams (Product Owners, Architects, DevOps, QA, Security, Operations).
• Create/update technical documentation and support knowledge transfer.

Required Skills & Qualifications (Must Have)

• Telecom OSS/BSS domain knowledge (basic/working proficiency as minimum)
• Amdocs Cramer (hands-on experience)
• Amdocs Clarify (Smart Client) (hands-on experience)
• Identity and Access Management (IAM) concepts and implementation exposure
• Java full stack experience including:
  • React
  • Spring Boot
  • GraphQL (Spring Boot + GraphQL)
  • SOAP & REST web services
  • Apache Kafka
• German language proficiency: B1/B2 (mandatory)
• Strong communication and stakeholder coordination skills

Good to Have / Added Advantage

• Sunrise environment experience (applications, tooling, processes, or client ecosystem exposure)
• Exposure to telecom inventory, service activation, orchestration, fault/ticketing ecosystems
• Experience with microservices architecture and API gateway patterns
• Familiarity with DevOps/CI-CD tools and automated testing practices