Training Manager

About SHAPE+

SHAPE+ is a cross-divisional, innovative, and user-centric Finance Systems Transformation program that brings together various DHL divisions and functions. By focusing on standardization, harmonization, and automation of processes, we act as ONE to shape the future of Finance. We are committed to creating a future-proof working environment for our employees – flexible, highly automated and with a cutting-edge user experience - by consolidating our diverse accounting systems into ONE SAP 4/HANA solution.

As Training Manager, you will support the Change, Communications and Training (CCT) Academy team with the overall training management for the SHAPE+ SAP S/4HANA transformation program which includes public and private cloud transitions. As an agile working team, we ensure that the rollout teams are always up to speed and end users are well prepared for the SHAPE+ rollout of the new processes and platform. We work closely together as the CCT Academy team to ensure the close integration of change, communications and training activities. We all have our clear focus areas according to our expertise but realize our CCT vision jointly supporting each other in all CCT areas.

Your tasks

• Delivering training strategy
• Delivering training strategy (target groups: Deployment Team, End-User, Power User & 2nd Level support)
• Use modern methods e.g. AI content creation or gamification to create engaging multimedia training (e-learning, videos, interactive content, presentations) for continuous learning and awareness.
• Providing templates and standard formats for training facilitation