Tulip Technical Product Manager

Requirements

• MES/Tulip experience required
• Technically experienced IT professional – minimum of 8+ years of experience with demonstrable technical background related to engineering and technical project delivery.
• Proven ability to manage, influence and negotiate with stakeholders (Both internal and Vendors)
• Broad experience of technical problem solving and consulting
• Proven ability to analyse data to identify trends for the purposes of both cost reduction and service improvement.
• Technical experience in Tulip Software, Business Analysis.
• Experience in supporting Tulip software globally.
• 8+ years hands on experience in configuration, customization, and deployment.
• Should be able to build packages used for deployment.
• Hands on experience implementing interfaces with enterprise applications.

Responsibilities

• Coordinate with Product Teams to drive the product roadmap with new innovations.
• Supports Product Team in production & implementation of Workplace/Comms products.
• New Feature Requests – Experimentation, Testing, Roll Out, Hand Over to Service Teams.
• System Upgrades – Guiding On-the-ground facilities Team on enabling actions.
• Provide Tulip software support for any major product related issues.
• Documentation on solutions / build/upkeep of existing KB articles, Run Books
• Oversee the provisioning / deployment of solutions.
• Provide technical consultation as needed throughout a project deployment.
• Ensures implementations are standard, operationally scalable and aligned to service strategy & direction.
• Ensures project processes are standard, scalable, transparent, relevant, communicated and documented.
• Analyse IoT data to extract meaningful insights and contribute to data-driven decision-making.
• Develop data models and analytics strategies and dashboards to support IoT initiatives.

Skills