UC Solution Engineer - Hybrid

About

CNET Global Solutions, INC is seeking a professional with expertise in Unified Communications (UC) and Voice over IP (VoIP) technologies.

Requirements

• Minimum 9+ years of experience in required skills.
• Minimum 9+ years of overall work experience.
• Domain: VOIP
• Mandatory skills: SIP, IMS, Broadsoft, unified communication, SIP/PRI Trunking
• Deep understanding of voice protocols and applications such as SIP, RTP, SDP, and TLS
• Strong Linux expertise, including scripting and tools like grep, awk, tcpdump, vmstat
• Extensive experience with Web Services: REST and SOAP
• Solid problem-solving and critical thinking abilities
• Working knowledge of web protocols such as HTTPS, DNS, SAML
• Familiarity with LAN/WAN technologies: Ethernet, VLANs, Routing
• Proficient in using packet analyzers for diagnostics and troubleshooting

Responsibilities

• Design and implement new UC solutions based on evolving business needs
• Collaborate with internal teams and external partners to resolve systemic issues
• Analyze infrastructure utilization and recommend scalable design improvements
• Provide architectural guidance for both system and network components
• Troubleshoot and deploy voice applications including call center platforms and virtual agents