UI/ Solutions Architect /Reimagined SB Digital Experience

About

Must Have Technical/Functional Skills

• Bachelor’s degree in computer science/engineering/information systems or similar technical area
• At least 12+ years of experience in IT covering at least three of the following areas: architecture, requirements & design, development, testing, application support.
• 4+ years of MSO/Telecommunications experience with a good blend of functional and technical skills in enterprise BSS systems and Solutions architecture.
• 4+ years of experience architecting and designing large scale Enterprise solutions.
• 2+ years of experience implementing or integrating complex systems and platforms including COTS, SaaS and 3rd party solutions using industry standard frameworks and technologies
• 2+ years of experience in an Architecture group working on a broad spectrum of end-to-end strategic solutions and roadmaps
• Lead the end to end architecture for SB digital self-serve: plan comparison, quoting, simple CPQ, e signature, identity/verification, instant credit checks (where compliant), and zero touch activation/provisioning.
• Design guided onboarding (connectivity setup, device pairing, number porting), digital care (chat, call-backs, knowledge), and account management (users, lines, add-ons, upgrades, moves/adds/changes).
• Implement SB focused bundles (connectivity + devices + security/SD WAN/UCaaS) with streamlined eligibility and pricing rules.
• Enable usage based insights and contextual upsell with real time signals and propensity models.
• Ensure inclusive and performant UX for small teams: mobile first, low friction flows, role based access for owners/admins/users.
• Experience and knowledge of BSS, OSS, IT, and industry standards in one or more of standards such as TMF, MEF, ITIL, IETF, IEEE is highly desired.
• Strong Communication & interpersonal skills: Communicates effectively at both the leadership and developer levels and needs to have strong communication and leadership skills with the proven ability to lead large matrix managed technical teams that may include multiple vendors
• Experienced in driving and realizing a complex/full stack end to end solution and how architecture/design decision impacts the delivery.

Roles & Responsibilities

• Develop the solution vision and documents the solution architecture that encompass capability to systems mapping, integration strategy, and technology that defines the overall solution approach and design by collaborating with business owners, SMEs and IT Delivery teams
• Actively involves in all phases of the project lifecycle from intake to implementation to make sure the solution is complete and consistent with the architecture blueprint and eliminate need for possible re-work.
• Participates in activities such as feature definition, user stories grooming, estimation, solution definition, and architecture gap/issue resolution.
• Facilitates and leads the requirements analysis, solution design working sessions and conducts analysis to determine the solution and integration needs.
• Engage with business counterparts, product owners and other stakeholders to understand the business pain points and translate those into system requirements and ensure that business asks are aligned with the overall architecture vision.
• The Solution architect is accountable to make sure that the solution is well thought through, engineered, operable, maintainable, and aligns to the enterprise vision along with the feasibility to deliver on schedule and provides the anticipated business value.
• Collaborates with IT Delivery team (platform/component architects, technical leads), Release management and PMs to ensure that all dependencies are resolved, and features delivered in one project does not impact other projects.
• Drives the systems integration including defining the interface/technical design specification and document the end-to-end data flow via established methodologies, templates and tools.
• The Solution architect actively involves in some aspects of implementation including research, proof of concept/prototype, compatibility tests and assessment for new technology introductions.
• The individual identifies necessary non-functional requirements (performance, security, operational) and participates in the development of conceptual architecture.

Generic Managerial Skills, If any

• Collaborates with IT Delivery team (platform/component architects, technical leads), Release management and PMs to ensure that all dependencies are resolved, and features delivered in one project does not impact other projects.
• Drives the systems integration including defining the interface/technical design specification and document the end-to-end data flow via established methodologies, templates and tools.
• experience architecting and designing large scale Enterprise solutions
• Lead the end to end architecture for SB digital self-serve: plan comparison, quoting, simple CPQ, e signature, identity/verification, instant credit checks (where compliant), and zero touch activation/provisioning.