UI/UX Designer

About SoftPro

SoftPro is the nation’s leading provider of real estate closing and title insurance software. A division of Fidelity National Financial (NYSE: FNF), SoftPro’s technology solutions are trusted by thousands of law firms and title companies across the country and play an essential role in residential and commercial real estate transactions. Our headquarters is in Raleigh, North Carolina.

Why Join SoftPro?

We believe in taking care of our people and fostering a culture of excellence. Here’s what we offer:

• Comprehensive Benefits: Medical, dental, vision, disability, and more
• Financial Wellness: 401(k) with company match and Employee Stock Purchase Plan
• Generous Paid Time Off: vacation, holidays, and parental leave
• Flexibility: Some positions are eligible for 100% remote work, plus hybrid options for those living near our Raleigh HQ

Award-Winning Culture SoftPro has received national recognition for our outstanding customer service and innovative products. We were recently named a 2025 Best Place to Work by the Triangle Business Journal—an honor we’ve earned 13 times since 2012!

If these values resonate with you, we’d love to have you on our team!

What are we looking for?

SoftPro is seeking a UI/UX Designer to join our UX team building our next generation cloud-based, workflow‑driven software products based in Raleigh, NC or remote (hybrid options available). In this position you will play a key role in shaping intuitive, flexible, delightful, and robust digital experiences for our customers through design and collaboration with cross-functional teams. The ideal person for this role loves to collaborate with others to craft thoughtful, user-centered products and leverage interaction, UI, and visual design to do their best work. They can successfully synthesize broad ideas and needs into simple, functional, beautiful products and features that delight customers and align with overall business strategies. This role balances UX problem solving with strong UI execution, with emphasis on translating complex workflows into clear, usable interfaces.

What will I do as a UI/UX Designer at SoftPro?

• Design end-to-end user experiences for the next generation of SoftPro’s suite of software products.
• Translate complex data and workflows into clear, meaningful, and actionable user interfaces.
• Collaborate closely with Senior UI/UX Designer, product teams, software engineering teams, and stakeholders.
• Conduct user research, usability testing, and iterate design improvements, often rapidly.
• Create wireframes, storyboards, user/process flows, journey maps, site maps and other tools to guide the product development process.
• Create high-fidelity mockups and work with engineers and product in implementing UI designs.
• Maintain and promote SoftPro design guidelines, best practices and standards through shared resource libraries.
• Contribute to and help evolve the design system in partnership with the Senior UI/UX Designer.
• Research customers amp; the industry to understand the technology and business needs, wants, and pain points for target customer groups.

What will I need to be successful as a UI/UX Designer at SoftPro?

Required Qualifications:

• An excellent portfolio showcasing user experience, visual design, and UI work with a strong design sensibility and excellent user-centric storytelling (web software, SaaS, amp; mobile app design a plus). Portfolio should demonstrate problem framing, design rationale, and iteration, not just final visuals.
• 3+ years of design experience.
• 2+ years of delivering design solutions as a UI designer, UX designer, or interaction designer.
• Bachelor’s degree in graphic design, industrial design, or equivalent practical experience.
• Experience designing and prototyping in tools such as Figma and the Adobe Suite.
• Excellent visual, UI, and interaction skills, and the ability to think through complete process flows and user journeys.
• Collaborative mindset, able to both give and receive nuanced constructive design critiques in the process of refining projects.
• Experience using design research methods to uncover customer insights.
• Strong written, presentation, advocacy and communication skills.
• Ability to multi-task, meet deadlines, and work in a fast-paced environment.
• Ability to iterate your designs and solutions efficiently and intelligently.
• Understanding of human-centered design and usability principles.
• Must be detail-oriented, highly organized, and results-driven.
• Be passionate about all things design.

Preferred Qualifications:

• Basic understanding of the software development process.
• Proficient with sprint management tools such as DevOps or Jira.
• Proficiency with Agile methodologies and working with cross-functional teams.
• 2+ years of B2B or consumer digital web/app products experience.
• Experience working in a collaborative team and working both under a design lead and working directly with developers for implementation of designs.
• Background in real estate or familiarity with real estate law/processes (or interest in learning a complex regulated domain).
• Experience designing for data-heavy environments.

Why You’ll Love Working Here

• Be part of a supportive, fun team that values innovation and collaboration.
• Enjoy opportunities for professional growth and continuous learning.
• Make a real difference by helping customers succeed with tools that power the real estate industry.

Ready to Make an Impact? Join a team that values innovation, collaboration, and excellence. Apply today and discover why SoftPro is consistently recognized as one of the Best Places to Work!

Join Us and Live Our Core Values At SoftPro, our success is built on the principles we live every day:

• Deliver AMAZING Customer Service
• Be an AWESOME Teammate
• Adopt a Sense of Urgency
• Innovate to be Efficient
• Produce Quality Work
• Take Initiative
• Go the Extra Mile

Equal Opportunity Employer FNF, its affiliates and subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information, or any other characteristic protected by applicable law.