UKG WFM Configuration Expert

Title

UKG WFM Timekeeping Configuration Expert

Location

New York, NY (Hybrid)

Contract Type

06+ Months Contract to Hire
Only open for W2

Position Summary

Our Client is seeking a highly experienced Senior Systems Analyst with specialized expertise in UKG Timekeeping and Configuration. This senior-level role requires deep functional and technical knowledge of UKG's Timekeeping application, with a strong emphasis on configuration capabilities. The ideal candidate will also bring robust healthcare business analysis experience, demonstrating a clear understanding of clinical and operational workflows within the healthcare environment.

The position is responsible for gaining an in-depth understanding of assigned applications, their architecture, software components, and any interdependencies within the clients technology landscape. The role demands the ability to work independently, drive initiatives to completion, and lead all aspects of application implementation and ongoing support — including system components, configuration, testing, documentation, and change management.

Key Responsibilities

• Serve as a subject matter expert in UKG Timekeeping and Configuration, with the ability to analyze existing setups, identify root causes of system issues, and propose well-defined changes (X, Y, Z) to meet business requirements.
• Listen to stakeholder requests for system changes, critically evaluate underlying issues, and translate those findings into actionable configuration updates and technical solutions.
• Collaborate with cross-functional teams and business stakeholders to gather requirements and provide strategic guidance on best practices within the UKG platform.
• Provide strong analytical insight and healthcare-specific business analysis to ensure solutions are tailored to the unique needs of clinical and operational users.
• Lead the planning, coordination, and execution of project tasks including scope, requirements, scheduling, resource allocation, risk management, and deliverables.
• Independently manage assigned responsibilities and demonstrate a self‑driven approach to meeting individual deliverables and timelines without requiring close supervision.
• Perform and document system configuration changes, execute unit testing, and lead User Acceptance Testing (UAT) with stakeholders.
• Monitor and support the performance of TimeKeep and related business systems, ensuring reliability and user satisfaction.
• Create and maintain documentation for new processes, test results, and system updates, adhering to standard testing and deployment procedures.
• Analyze data using reports and system views to support operational and strategic decisions.
• Participate in payroll support activities on a rotational basis (currently once every six weeks on Mondays and Weekends).

Qualifications

Skills required

• Certified in Boomi w/complex WFM integration
• Strong knowledge of WFM APIs and system integration
• Experience leveraging WFM APIs & architecture for data integration and automation
• Experience collaborating with various enterprise technical teams on WFM API integrations
• Complex WFM configuration
• Advanced Scheduling/ESS
• Attention to detail
• Works well in a team environment or independently
• Shows initiative and works with a sense of urgency
• Ability to troubleshoot, assess and recommend plan of action to resolve issues
• Proven expertise in UKG Timekeeping, with a strong focus on system configuration and optimization.
• Extensive experience as a Business Analyst in healthcare environments, including understanding of clinical workflows and compliance standards.
• Excellent problem‑solving skills with the ability to investigate complex issues and recommend clear, structured solutions.
• Strong interpersonal and communication skills with the ability to interact with both technical teams and non‑technical stakeholders.
• Demonstrated ability to lead initiatives and deliver high‑quality results independently in a fast‑paced, dynamic environment.
• Experience with application support, project management, system integration, and process improvement.