Technical Program Manager

Role Summary

The Technical Program Manager (TPM) will lead complex, cross-functional technology programs with a primary focus on stakeholder alignment, executive communication, and delivery governance. This role requires the ability to operate confidently with senior executives (VP, SVP, C-level) while translating business priorities into executable technical programs. The TPM will serve as the single point of accountability for program planning, execution, risk management, and executive reporting.

Key Responsibilities

Stakeholder & Executive Management

• Act as the primary interface between business leaders, senior executives, engineering teams, and external partners.
• Manage expectations of VPs, SVPs, and C-suite stakeholders, ensuring clarity on scope, timelines, risks, and outcomes.
• Drive alignment across competing priorities and influence decision-making without formal authority.
• Facilitate executive-level forums, steering committees, and QBRs.

Program Leadership & Delivery

• Own end-to-end delivery of large, complex, multi-workstream technical programs.
• Develop and maintain program plans, milestones, dependencies, and success metrics.
• Proactively identify risks, blockers, and trade-offs; escalate with clear options and recommendations.
• Ensure programs are delivered on time, within scope, and aligned to strategic objectives.

Communication & Reporting Excellence

• Create crisp, executive-ready communication (readouts, decks, dashboards, decision papers).
• Translate complex technical concepts into business-relevant insights for non-technical audiences.
• Maintain transparent and consistent communication across all stakeholder groups.
• Drive clarity during ambiguity and organizational change.

Cross-Functional Collaboration

• Partner closely with Engineering, Product, Architecture, Security, Data, Operations, and Finance teams.
• Ensure clear ownership, accountability, and handoffs across teams.
• Coordinate internal and external dependencies, including vendors and system integrators.

Governance & Process Rigor

• Establish program governance, operating cadence, and delivery standards.
• Track KPIs, OKRs, and program health metrics.
• Drive continuous improvement in program management practices.

Required Qualifications

• 812+ years of experience in Technical Program Management, Program Management, or equivalent roles.
• Proven experience managing senior executive stakeholders in large enterprises or Big Tech environments.
• Strong background in technology programs (software, platforms, infrastructure, data, or enterprise systems).
• Exceptional verbal, written, and presentation communication skills.
• Demonstrated ability to manage ambiguity, influence cross-functional teams, and resolve conflicts.
• Experience preparing and presenting materials for executive and board-level audiences.

Preferred Qualifications

• Experience working in FAANG / large global enterprises / complex vendor ecosystems.
• Background in cloud platforms, enterprise systems, data platforms, or AI/ML programs.
• PMP, PgMP, SAFe, or equivalent certifications (preferred, not mandatory).
• Experience working with globally distributed teams.

Key Competencies

• Executive Presence & Stakeholder Influence
• Strategic Thinking & Business Acumen
• Program Governance & Risk Management
• Clear, Structured Communication
• Decision-Making Under Ambiguity
• Cross-Functional Leadership