(USA) Senior Manager, Software Engineering

About Team

Sam's Club Merchandising team is responsible for building and scaling next-generation item and assortment management capabilities across enterprise retail platforms. This includes driving automation, improving data quality, and enabling seamless supplier and operational workflows. The team leads the evolution of end-to-end item lifecycle management by enabling advanced item setup, maintenance, and governance through AI-driven and automated workflows, including item onboarding, enrichment, classification, and variant management, while simplifying legacy processes. They strengthen data foundations by establishing a single source of truth for item data, expanding data synchronization with external partners, and enhancing taxonomy and attribute governance. The team also drives scalable assortment planning capabilities, improves supplier experience through self-service and intelligent workflows, and enhances product content management. Additionally, they enable critical supply chain and operational use cases tied to item data and continuously innovate using automation and AI to deliver efficient, intelligent, and scalable solutions.

Position Summary

The Senior Manager is a strategic and results-driven leader responsible for driving the vision, execution, and scaling of next-generation item and assortment management capabilities across enterprise retail platforms. This role leads cross-functional teams to deliver high-impact solutions that improve item data quality, streamline supplier and operational workflows, and enable end-to-end item lifecycle management. The Senior Manager plays a critical role in advancing automation and AI-driven (including agentic AI) capabilities to modernize item setup, enrichment, and governance processes.

About the Role

This position requires close collaboration with product, engineering, merchandising, supply chain, and external partners to build scalable, integrated solutions that support business growth and operational efficiency. The Senior Manager also leads and develops high-performing teams, providing mentorship and guidance to associates while fostering a culture of ownership, innovation, and continuous improvement. They ensure teams are aligned to strategic priorities and equipped to deliver complex, cross-domain programs with quality and speed. The ideal candidate combines strong technical depth, particularly in modern architectures and cloud technologies, with proven leadership experience. They are accountable for driving innovation, influencing strategic decisions, and building teams that deliver measurable business impact.

What You Will Do

1. Leadership & Strategy

   • Define and drive the long-term vision for agentic AI, orchestration frameworks, and autonomous workflow platforms.
   • Lead and grow a high-performing team of engineers and applied scientists.
   • Collaborate with senior stakeholders across engineering, product, and operations to align roadmap and strategic priorities.

2. Technical Direction & Architecture

   • Lead modernization efforts across multiple platforms and eliminate legacy systems.
   • Architect large-scale agentic workflows, multi-agent systems, and orchestration layers.
   • Oversee development of systems enabling high-quality and high availability.

3. Data Governance

   • Establish and drive enterprise data standards, governance frameworks, and quality controls to ensure consistent, accurate, and reliable item data across systems.
   • Implement and scale a Single Source of Truth (SSOT) for item data, including ownership of data quality, validation, monitoring, and remediation processes.
   • Enable ongoing data maintenance and standardization through automation and scalable workflows.

4. Cross-Functional Partnership

   • Translate operational challenges into AI-driven workflow automation opportunities.
   • Collaborate with product managers to shape requirements, prioritize work, and evaluate ROI.
   • Partner with operations leaders to ensure solutions address real-world needs.

5. Applied AI Innovation

   • Champion innovation in multi-agent coordination, planning algorithms, reinforcement learning, and human-in-the-loop AI.
   • Drive experimentation, evaluation, and rapid prototyping of new techniques and platforms.
   • Advocate for responsible, safe, and scalable applied AI practices.

What You Will Bring

• Strategic Vision & Customer-Centric Thinking

  • Ability to look beyond technology and anchor solutions in real business value and measurable outcomes.
  • Focus on solving meaningful retail and operations challenges through thoughtfully designed AI workflows.

• Technical Depth with a Builder Mindset

  • A strong foundation in agentic systems, orchestration, and applied AI paired with a willingness to dive deep when needed.
  • Commitment to building scalable, reliable, and maintainable systems that serve long-term organizational needs.

• Collaborative Leadership & Influence

  • Natural ability to foster trust, alignment, and open communication across diverse teams.
  • Empowerment of team members through mentorship, clarity, and shared ownership.

• Innovation, Curiosity & Continuous Improvement

  • A passion for exploring emerging techniques, frameworks, and architectures in agentic AI.
  • Drive to push boundaries while maintaining grounded, responsible decision-making.

• Operational Excellence & Delivery Discipline

  • Strong focus on execution, quality, and accountability.
  • Ability to navigate ambiguity, manage complexity, and deliver high-impact outcomes at scale.

• Ethical, Responsible AI Leadership

  • Commitment to building safe, transparent, and human-centered AI systems.
  • Advocacy for fairness, trust, and responsible deployment of autonomous workflows.

Benefits

• Competitive pay plus performance-based bonus awards
• Health benefits: medical, vision, and dental coverage
• Financial benefits: 401(k), stock purchase, company-paid life insurance
• Paid time off: PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, voting
• Additional benefits: short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more
• PTO and/or PPTO for vacation, sick leave, holidays, or other purposes (amount depends on job classification and length of employment; meets or exceeds applicable paid sick leave laws)
• Live Better U: Walmart‑paid education benefit covering tuition, books, and fees for a range of programs from high school completion to bachelor's degrees, including English Language Learning and short‑form certificates
• Eligibility requirements may apply; benefits are subject to change and specific plan or program terms

For more information about PTO, see https://one.walmart.com/notices.
For information about benefits and eligibility, see One.Walmart.

Salary

• Annual salary range: $110,000.00 – $220,000.00
• Additional compensation includes annual or quarterly performance bonuses
• Additional compensation for certain positions may also include:
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Minimum Qualifications

• Option 1: Bachelor's degree in computer science, computer engineering, computer information systems, software engineering, or related area and 5 years' experience in software engineering or related area.
• Option 2: 7 years' experience in software engineering or related area.
• 2 years' supervisory experience.

Preferred Qualifications

• Master's degree in computer science, computer engineering, computer information systems, software engineering, or related area and 3 years' experience in software engineering or related area.
• Background in creating inclusive digital experiences, knowledge of implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
• Knowledge of accessibility best practices and commitment to Walmart's accessibility standards and guidelines for supporting an inclusive culture.

Primary Location

2101 Se Simple Savings Dr, Bentonville, AR 72712-4304, United States of America