Risk & Onboarding Operations Assistant

Position Summary

We are seeking a detail-oriented and proactive Risk & Onboarding Operations Assistant to support onboarding operations, customer risk assessments, and compliance-related reviews for cross-border payment onboarding activities. This role will work closely with the US onboarding and compliance teams to ensure onboarding quality, operational efficiency, and timely handling of onboarding cases and ongoing monitoring alerts.

This is an entry-level to junior-level position and is suitable for candidates who are interested in developing a career in fintech, payments, risk operations, or compliance. Training and operational guidance will be provided.

Key Responsibilities

• Conduct onboarding documentation reviews and verify customer-submitted information and supporting materials
• Perform onboarding approval decisions, customer risk assessments, and case evaluations in accordance with internal policies and procedures
• Compile onboarding notices, escalation cases, and prepare weekly summary reports for the Compliance team
• Support onboarding system automation initiatives, workflow optimization, and process improvement projects in coordination with Product and Compliance teams
• Assist with onboarding-related data collection, reporting, and operational analysis as needed

Qualifications

• Bachelor’s degree required; preferred fields include Business, Finance, Economics, Data Analytics, Risk Management, or related disciplines
• 0–2 years of relevant work experience preferred; recent graduates are encouraged to apply
• Previous internship or academic experience related to compliance, operations, analytics, finance, or risk management is a plus
• Strong attention to detail and ability to identify potential compliance or risk concerns
• Ability to handle multiple tasks and prioritize work effectively in a fast-paced environment
• Strong written and verbal communication skills
• Proficiency in Microsoft Excel and basic data analysis/reporting skills preferred
• Familiarity with AML/KYC concepts is a plus

Preferred Qualifications

• Interest in fintech, payments, compliance, or risk operations
• Experience working in a team-oriented environment
• Bilingual proficiency in English and Chinese is a plus