UX Designer

About

Koniag Services, Inc. (KSI) is seeking a skilled UX Designer to join our innovative team. This senior‑level position plays a crucial role in creating exceptional user experiences for our software solutions, particularly those supporting our federal government clients. The position is remote and is for a future new business opportunity.

Benefits

• Competitive salary
• Health, dental, and vision insurance
• 401(k) with company matching
• Flexible spending accounts
• Paid holidays
• Three weeks paid time off

Responsibilities

• Work collaboratively with product managers, developers, administrators, and end users to ensure the platform supports effective, engaging professional development for a nationwide audience
• Lead user research and testing initiatives and conduct usability testing
• Utilize research and analysis to inform design decisions, and iterate designs based on feedback
• Brainstorm design ideas, create visual elements, and develop wireframes, prototypes, and high‑fidelity designs
• Provide clear design requirements for the development team, and test concepts to validate before committing to code
• Develop and maintain design systems and style guides
• Serve as a high‑level technical expert in design development, working collaboratively with cross‑functional teams to create user‑centered software solutions
• Participate as a senior technical expert in the design, development, and enhancement of software interfaces
• Work with technical staff to understand problems with software and develop specifications to resolve them
• Develop personas, user journeys, and workflow diagrams that inform product requirements and design priorities
• Create user‑centered designs by understanding business requirements, user feedback, and usability findings
• Develop wireframes, prototypes, mockups, and high‑fidelity visual designs for new features and platform enhancements
• Conduct user research and evaluate user feedback to inform design decisions
• Resolve customer complaints and respond to suggestions for improvements and enhancements
• Ensure all designs are accessible, inclusive, and compliant with Section 508/WCAG standards
• Collaborate with front‑end developers, software engineers, and product managers to translate design concepts into functional user interfaces
• Advocate for best practices in UX/UI and champion a user‑focused culture within the team
• Participate in the development of software user manuals and documentation
• Lead design efforts on less complex projects and mentor junior design staff
• Collaborate with developers to ensure high‑quality implementation of designs
• Stay current with UX trends, tools, and methodologies

Education and Experience

• Bachelor’s degree in Human‑Computer Interaction, Interaction Design, Graphic Design, or related field
• 8+ years of professional experience in UX/UI design
• Demonstrated experience designing complex software applications
• Experience with user research and usability testing methodologies, user‑centered design, interface development, and translating complex requirements into intuitive user experiences

Required Skills and Competencies

• Advanced proficiency in UX research methodologies, wireframing, prototyping, and design tools (e.g., Figma, Adobe XD, Sketch)
• Strong knowledge of accessibility standards (Section 508, WCAG) and user‑centered design principles
• Ability to analyze and synthesize user feedback, analytics, and business requirements into actionable design solutions
• Experience collaborating with cross‑functional Agile teams, including developers and product managers
• Excellent communication, presentation, and stakeholder engagement skills
• Strong organizational skills and attention to detail
• Experience with interaction design and information architecture
• Experience conducting user research and usability testing
• Understanding of front‑end development capabilities and constraints
• Strong problem‑solving abilities and attention to detail
• Ability to translate technical requirements into user‑friendly designs
• Experience creating design systems or style guides
• Knowledge of responsive design principles

Desired Skills and Competencies

• Master’s degree in Human‑Computer Interaction or related field
• Experience designing for government or enterprise applications
• Familiarity with Agile development methodologies
• Experience with front‑end coding (HTML, CSS, JavaScript)
• Knowledge of design thinking methodologies
• Experience with service design or customer experience mapping
• Certifications in UX/UI design or related fields
• Experience leading design teams or mentoring junior designers
• Familiarity with analytics tools and data‑driven design decisions
• Experience designing for multiple platforms (web, mobile, desktop)

Security Requirement

• Ability to obtain and maintain a Public Trust