UX Project Lead

About

Dice is the leading career destination for tech experts at every stage of their careers. Our client, ICT Mondial Inc, is seeking the following. Apply via Dice today!

UX Project Lead

We are seeking an experienced UX Project Lead to drive the end-to-end redesign of a government digital hiring experience built on the PeopleSoft platform. You will collaborate with an Innovation Team, a Human Resources department, and multiple city agencies to transform how job applicants and hiring staff interact with a large-scale public sector recruitment system. This is a high-visibility contract role for a seasoned UX professional who thrives at the intersection of design, enterprise technology, and public service delivery.

Responsibilities

• Lead end-to-end UX/UI design of a PeopleSoft-based digital hiring platform, from discovery through implementation.
• Drive a large-scale, multi-stakeholder transformation spanning government departments and external agencies.
• Facilitate cross-departmental workshops to map business processes against user research and technical capabilities.
• Conduct usability testing and synthesize findings to identify pain points for both job applicants and hiring staff.
• Create site maps, flow diagrams, storyboards, wireframes, and high-fidelity visual designs within the PeopleSoft system.
• Apply and maintain a UI style guide across all hiring portal pages.
• Partner with PeopleSoft experts to prioritize and implement system changes grounded in user research.
• Lead implementation of approved UX/UI changes in collaboration with technology and HR leadership.
• Monitor performance against defined impact targets and course-correct as needed.
• Champion human-centered design principles and push for creative solutions to complex roadblocks.

Requirements

Required

• 10+ years of professional experience in UX design, human-centered design, visual communication, or a related field.
• Bachelor’s degree in UX, design, human-computer interaction, or equivalent practical experience.
• Deep expertise in human-centered design: research, synthesis, co-creation, prototyping, testing, and implementation.
• Demonstrated success managing complex digital design and implementation projects in a government or regulated environment.
• Strong ability to conduct user research and translate raw data into actionable insights.
• Experience facilitating workshops and strategic sessions with senior-level stakeholders.
• Excellent written and verbal communication skills; able to explain complex situations clearly to diverse audiences.
• Proficiency in Figma, Miro, Adobe XD/Sketch (or equivalent), and Microsoft Office Suite.
• Familiarity with HTML.
• Strong project management skills with a proven track record of delivering measurable results on time and within budget.
• High resilience and adaptability when working with stakeholders at varying levels of digital fluency.
• Genuine commitment to improving government services and public-facing technology.

Preferred

• Familiarity with PeopleSoft HCM or similar enterprise HR platforms.
• Prior experience in digital transformation or HR/hiring systems redesign.
• Experience working with or within government innovation teams or civic tech initiatives.