Vertriebsinnendienst & Projektkoordination (m/w/d) – Vollzeit, ab sofort

About

You want to actively shape customer relationships and lead projects to success in a structured manner? In this key role, you combine sales expertise with organizational skill and ensure that customer inquiries turn into successful projects.

Responsibilities

Sales & Customer Management (Focus)

• Support and active expansion of existing customers
• Acquisition of new customers and development of additional revenue potential
• Management of the entire sales process – from offer to closing
• Analysis of customer requirements and coordination of suitable solutions
• Preparation and execution of customer appointments and presentations

Project Coordination

• Management of customer projects from order entry
• Coordination of all stakeholders – customers, internal teams, and external partners
• Ensuring a smooth process from planning to implementation
• Planning, monitoring, and reporting of project progress
• Coordination with specialist departments and management
• Evaluation of key figures and derivation of concrete measures

Operational Support

• Maintenance of customer and project data in CRM, project management, and ERP systems
• Structured order entry and complete documentation
• Ensuring high customer satisfaction across all project phases

Benefits

• Responsible key position with direct influence on customers and projects
• Performance-related bonuses (e.g., revenue, target achievement, project success)
• Close collaboration with all specialist departments and short decision-making paths
• Direct exchange with management
• Development perspectives in a stable and growing market
• Flexible work arrangements with up to 2 days of home office per week

Qualifications

• Completed commercial or technical apprenticeship/training
• IT affinity, ideally experience with project management tools
• Confident use of MS Office
• Clear, binding communication and high customer orientation
• Structured, independent, and solution-oriented way of working
• Good English skills, both written and spoken
• High commitment and sense of responsibility