Vice President of Client Success

About CampaignHQ

At CampaignHQ, we are a team of intensely motivated voter contact experts who help our clients win elections and public policy battles by identifying, persuading, and turning out the right people. We quickly and effectively deliver our clients’ message using live calls, automated calls, text messages, and telephone townhalls. We are a valued strategic partner to many of the nation’s top Republican candidates, consultants, and public policy organizations.

Role Overview

Do you like helping candidates win close races? Are you looking for a fast-paced, supportive environment, working on multiple top Republican and conservative campaigns alongside a close-knit, highly motivated team? If so, the role of Vice President of Client Success may be the perfect fit for you!

This is an on-site role in our Washington, DC office.

As our newest VP, you'll manage relationships with clients and be a vital part of helping conservative candidates, consultants and organizations achieve victory up and down the ballot. This position is ideal for someone who has worked in a campaign, party, or grassroots organization, and is seeking a stable, permanent career where your political experience and connections are valued.

If you are organized, motivated, team-oriented, and adaptable, you’ll be a perfect fit at CampaignHQ.

Responsibilities

• Build and maintain relationships with our largest and most valued clients and prospects: consultants, major campaigns, and conservative organizations
• Develop and manage project plans and budgets for phone and text campaigns
• Manage and develop team members to support your project and relationship management
• Lead members of your team and coordinate with other internal and external teams to ensure projects are executed on time and without error
• Edit phone, text, and automated call scripts
• Manage client approvals, changes, and payments
• Uphold and maintain our company reputation and culture
• Engage and commit yourself to ongoing training and skill development

Requirements

• Existing relationships with decision makers in the political industry, or the ability to develop these relationships.
• 4+ years of full-time experience in political or issue campaign work, grassroots voter contact, or political vendor client services.
• This may include roles such as Campaign Manager, Political Director, Communications Director, or Finance Director, or a role in account management, client services, or leadership with a political service firm or vendor.
• Experience in a management/leadership position.
• Excellent speaking and writing skills.
• Detail oriented and organized.
• Basic to intermediate Excel skills.
• Regardless of past achievement level, coachable and eager to learn.
• Demonstrated ability to manage multiple projects under tight deadlines.
• Experience using project tracking tools or CRMs is a plus, but not required (e.g., Asana, Trello, Salesforce).

Compensation

Salary range for this position: $80,000 - $95,000

Benefits

• Health, vision and dental insurance
• HSA, FSA and Teledoc Virtual Health and Talkspace Online Mental Health
• Short-and-long-term disability, and supplemental life insurance
• 401(k) with 4% company match
• Day one Paid time off
• Paid Holidays
• Remote Work Policy for occasional and incidental work from home
• TWICE yearly performance reviews with raise opportunities
• Participation in Company Bonus Plan

Learn More

What makes CampaignHQ so effective? Learn more about our core values, culture, benefits, and opportunities at CampaignHQ here: https://campaign-headquarters.com/careers/