IT Business Analyst

About Us

We are seeking a mid-level IT Software Business Analyst with expertise in .NET technologies, Microsoft Dynamics 365 CRM, and Rest API software development support. The ideal candidate will be a quick learner, strong communicator, and a collaborative team player who thrives in a remote work environment. This role requires a self-driven individual with advanced technical skills and the ability to manage multiple tasks and projects effectively while adhering to strict quality standards.

Key Responsibilities

Requirements Gathering & Analysis

• Collaborate with stakeholders to gather, analyze, and document business requirements.
• Translate business needs into technical specifications for development teams.

Technical Support & Development

• Provide support for .NET technologies, Microsoft Dynamics 365 CRM, and Rest API development and Power BI reports and data visualizations.
• Assist in troubleshooting and resolving technical issues related to software applications.

Data Analysis & Reporting

• Utilize SSRS, SSIS, Power BI, and Microsoft SQL Server Database Platforms to create and manage reports.
• Develop and maintain reporting solutions using Microsoft Reporting Services Development Environment.

Agile Development & Collaboration

• Work within agile development frameworks, ensuring timely delivery of projects.
• Utilize source control management tools to maintain code integrity.

Project Management

• Manage multiple tasks and projects simultaneously, meeting tight deadlines while maintaining quality standards.
• Ensure technical requirements are met and align with business objectives.

Team Collaboration

• Work effectively with remote technology team members using collaboration tools like JIRA and Confluence.
• Foster a positive and professional team environment, contributing to a diverse and inclusive workplace.

Required Skills and Qualifications

Technical Expertise

• Advanced experience with SSRS, SSIS, Power BI, Microsoft SQL Server Database Platforms, and Microsoft Reporting Services Development Environment.
• Familiarity with .NET technologies, Microsoft Dynamics 365 CRM, and Rest API development.

Agile Development

• Experience with agile methodologies and source control management tools.

Collaboration Tools

• Proficiency in JIRA, Confluence, and other software collaboration systems.

Communication & Teamwork

• Strong verbal and written communication skills.
• Ability to work independently and collaboratively in a remote environment.

Problem-Solving & Time Management

• Demonstrated ability to manage multiple tasks/projects under tight deadlines.
• Capacity to understand technical concepts and apply them effectively to meet project requirements.