Web Engineer

About Truist

Truist is seeking a skilled Web Engineer to join our Middleware Services team. This role is responsible for designing, building, and supporting enterprise web platform solutions that enable secure, reliable, and high performing applications across the organization.

The Web Engineer will work across multiple web engineering and middleware technologies, contributing to solution architecture, system integration, platform stability, and operational excellence. You will play a key role in deploying new solutions, maintaining and enhancing existing platforms, and serving as a technical escalation point for complex incidents. This hands-on technical role may include participation in on-call, off shift, or weekend support rotations as business needs require.

Key Responsibilities

• Design, integrate, configure, test, and deploy enterprise web and middleware solutions
• Support and maintain production systems, including incident troubleshooting and resolution
• Perform platform upgrades, patches, and configuration changes
• Serve as an escalation point for complex technical issues and production incidents
• Develop and maintain standards, procedures, and best practices to improve reliability, performance, and security
• Collaborate with engineering, infrastructure, and application teams to deliver scalable solutions
• Contribute to automation and infrastructure as code initiatives

Technical Environment

• Web and middleware technologies including ISVA, IIS, HTTP, .NET, Tomcat, Apache, WebSphere, LDAP, and Spring Boot
• Container platforms such as Kubernetes and OpenShift
• Hybrid environments supporting on premises and cloud-based systems
• On premises deployments using virtual machines and OpenShift containerized infrastructure
• Cloud platforms including AWS and Microsoft Azure

Essential Duties and Responsibilities

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Lead a web/middleware engineering team responsible for design, engineering, testing and implementation of infrastructure and nonfunctional technical requirements.
2. Oversee multiple projects simultaneously, managing and coordinating web/ middleware engineering functional roles, including high-level designs, low-level designs, testing plans, implementation plans and production turnover.
3. Establish operational objectives and assignments and delegate assignments to direct reports, as applicable, with accountability for methods, procedures, functionality and quality of deliverables.
4. Provide technical leadership to the web/middleware engineering team.
5. Prepare and monitor resource plans and allocations, and track budget and resource metrics.
6. Manage escalated issues. Interact with counterparts in engineering, application development, configuration management, quality assurance (QA), production support, and other technical and business partners.
7. Ensure the team is organized in a consistent manner providing repeatable end-to-end workflows, best practices and deliverables for infrastructure design and implementation.
8. Ensure the development and documentation of policies, procedures, standards and technical infrastructure that support the mission of the group. Provide documentation and training to allow for the turnover of the technical solutions to the IT operational teams for daily support.
9. Stay abreast of industry developments and solutions that deal with web/middleware-based solutions.

Qualifications

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Bachelor's degree in a business or IT field, or equivalent education and related training
2. Five years of experience managing in an IT environment
3. Five years of experience implementing and supporting large scale web/middleware solutions
4. Excellent written and verbal communication skills
5. Demonstrated proficiency in learning and applying technical concepts
6. Ability to successfully interact with all levels of management across all lines of business and negotiate complex technical issues
7. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products

Preferred Skills:

• 5+ years of experience working with defect or incident tracking tools
• 5+ years of experience creating and maintaining technical documentation
• Experience with Infrastructure as Code, including GitLab‑based CI/CD pipelines
• Advanced automation experience using Terraform and/or Ansible
• Hands‑on experience with Amazon Web Services (AWS)

Other Job Requirements / Working Conditions

• Sitting: Constantly (More than 50% of the time)
• Standing: Occasionally (Less than 25% of the time)
• Walking: Occasionally (Less than 25% of the time)
• Visual / Audio / Speaking: Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
• Manual Dexterity / Keyboarding: Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.
• Availability: Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.
• Travel: Minimal and up to 10%

Benefits

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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