Welfare Analyst

What You will do

• Track Champion daily attendance and follow up on absent champions
• Monitor turnover and retention rates amongst Champions
• Appropriately attend to the requests of the Champions and follow through
• Track and respond to all champions personal events e.g. leave, birthdays, deaths, accidents, etc.
• Research and suggest Champions insurance options and HMO plans.
• Follow through on Champions emergency issues e.g. Accidents, harassment, Law enforcement issues, etc. and escalate if necessary
• Collection of fees for HMO, Group Life and Accident, and other forms of insurance enforced
• Conduct exit interviews for champions, collate feedback and provide recommendations
• Collect and collate information from champions and provide feedback to supervisor on issues that can be resolved.
• Conduct champion surveys and analyze the data as well continuously determine new ways to increase and ensure retention.
• Implement recognition and appreciation programs across the organization
• Encourage champion networks and committee to foster a community

Requirements

• A Degree in related fields, minimum of a HND
• Proven experience working in / knowledge of a recruitment or analyst role
• Strong interpersonal and communicationwritten and oral skills
• Hausa Proficiency
• Strong People Management skill
• Strong Administrative skill
• Employee engagement skill
• Empathetic and approachable
• Objective, understanding and resilient
• Detail oriented
• An ability to prioritize, plan and organize work in a busy environment.
• Record/book keeping skills
• Demonstrated high computer literacy: particularly with programmes in Microsoft Office
• At least a year and above work experience