Principal Business Analyst

About the Company

As a member of the Workday Global Business System team, the Principal Business Analyst will liaise with IT, Finance, and Human Resources. Endorse new technology and foster organizational readiness.

About the Role

Optimize Workday ERP efficiency, enable continuous process improvement, drive cost reduction, and facilitate organizational growth. Engage with the business to provide technical guidance and oversight in the translation of complex business needs into requirements that can be used to design and develop technology-based solutions. Coach and mentor staff.

Responsibilities

• Plans and directs the analysis of business problems to be solved with IT solutions.
• Works with the business to determine the core issue(s) that need to be solved and identifies opportunities to do things differently.
• Develop business cases that ensure benefits align to strategic and tactical business objectives.
• Captures functional business requirements by gathering, analyzing, and documenting requirements.
• Ensures system design fits the needs of the user.
• Designs, develops, configures, tests, maintains, and supports system solutions.
• Ensures the required outcomes are built, tested, and delivered.
• Using a strong understanding of business processes, services, and technology, identify opportunities for improvement, simplification, standardization, and automation.
• Assists in developing and maintaining a roadmap for business technology solutions.
• Manages projects/initiatives to ensure delivery of quality solutions on time and within budget.
• Responsible for coaching and guiding staff in business requirements gathering, as well as developing best practices in business analysis.
• May direct work of staff.
• Safeguard system access and security and support system audits.
• Partner with business leaders to align objectives and programs.
• Use GIA’s internal tools and become familiar with our unique development environment to provide superior custom-application.
• Drive stability and scalability within the operational support team.
• Provide guidance on best practices for data extraction and analysis.
• Collaborate with others to contribute to the success of our customers.
• Other duties as assigned.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• 10+ years of experience working in Workday required.
• Workday Integration Certification preferred.
• Workday Studio Certification preferred.

Required Skills

• Flexibility: Ability to support a global enterprise including non-standard hours.
• Problem solving: Works on significant and unique issues, where analysis of situations or data requires an evaluation of intangibles.
• Service orientation: Self-motivated to meet and exceed business requirements.
• Communication: Interactive ability to adapt style and persuasion to gain the cooperation of others and achieve results.
• Time management: Approaches work in an organized and systematic manner.
• Mentoring: Always shares and transfers knowledge locally and globally to team members as needed.
• Teamwork: Ability to work effectively individually or in a group setting.
• Facilitation: Ability to facilitate workshops that stimulate ideas, business requirements, and relative priorities from end users and customers.
• Data Synthesis: Strong ability to analyze complex workflows and processes.
• Critical Thinking: Skilled at breaking down requirements into independent, valuable stories.

Preferred Skills

• Comprehension and proficiency of Software as a Service (SaaS) architecture, design, configuration, and testing in various areas of Workday.
• Familiarity with Workday administrative functions including tenant configuration, data loads, payroll configurations, and maintenance.
• Define business requirements, establish current vs. future process mapping, and create functional and technical Workday specifications.
• Assist in the development and execution of capacity plans, timelines, and test scenarios for recurring upgrade cycles and future implementation phases.
• Coordinate and execute systematic testing and deliver end user training.
• Design and cultivate Workday dashboards, scorecards, and reports to evaluate workforce efficiency.
• Action-oriented, influential collaboration to translate business requirements into technical solutions.
• Liaise with global stakeholders to adopt new functionality as needed.
• Identify business process improvement and standardization, pursue opportunities for cost reduction.
• Analyze incidents/requests; ensure issues and/or defects are identified, documented, and timely resolved.
• Edify and maintain constructive stakeholder relationships (Executive, HR, IT, etc.).
• Capacity to administer multiple, competing demands and work cooperatively with others.
• Immerse yourself in customary HR, IT, and Finance communications, meetings, and activities to engender collegial support.

Pay range and compensation package

Tasks are performed in a professional office environment. Extensive use of office equipment including computer, copier, and related hardware and software. May include travel to global locations upon request.

Equal Opportunity Statement

We are committed to diversity and inclusivity.

Visa

We are only looking for GC and US citizens for this position.