Accessibility QA Analyst – Remote

About Us

Creative Information Technology Inc (CITI) is an esteemed IT enterprise renowned for its exceptional customer service and innovation. We serve both government and commercial sectors, offering a range of solutions such as Healthcare IT, Human Services, Identity Credentialing, Cloud Computing, and Big Data Analytics. With clients in the US and abroad, we hold key contract vehicles including GSA IT Schedule 70, NIH CIO-SP3, GSA Alliant, and DHS-Eagle II.

Join us in driving growth and seizing new business opportunities.

Role and Responsibilities

We are seeking a Quality Assurance (QA) Analyst with strong accessibility expertise to support ongoing testing efforts. This position is critical to ensuring continuity of both accessibility and general QA activities with minimal ramp-up time.

• Performing accessibility testing using WCAG 2.1/2.2 AA standards
• Using screen readers (NVAD/JAWS) and keyboard navigation to validate user experience
• Logging clear, actionable defects, including guidance for developers on how to fix
• Retesting and validation of fixes to make sure issues are fully resolved
• Supporting functional, regression, and exploratory testing as needed
• Jumping between accessibility focused work and general QA tasks based on priorities
• Work should be completed accurately and independently, without the need for ongoing direction.
• Ongoing support as application continues to evolve and new features are developed and/or released
• Continued accessibility validation as part of regular testing cycles
• Contribute toward overall WCAG compliance goals

Minimum Qualification

• Solid QA experience, including functional and regression testing
• Strong hands-on experience with accessibility testing (WCAG 2.1/2.2 AA)
• Experience using screen readers, both NVDA and JAWS
• Understanding of how accessibility issues show up in code (HTML, ARIA, etc.)
• Ability to clearly explain issues and provide directions on how to fix them
• Comfortable working independently and staying on track without close supervision

Preferred Qualification

• Experience working in Agile environments
• Familiarity with tools like axe DevTools or similar
• Experience working with teams that are still building their accessibility knowledge
• Ability to switch between different types of testing without losing momentum