Account Manager – Seller Success

About NAAR

NAAR is a next-generation social e-commerce platform — think Instagram + Amazon in one — built to transform how sellers and buyers connect. We combine short videos, live commerce, and AI-driven personalization to create a shopping experience that’s social, immersive, and seamless.

Role Overview

We are looking for a dynamic and result-driven professional with strong communication and relationship management skills to manage Naar sellers and drive revenue through Value Added Services (VAS). The ideal candidate will act as a bridge between sellers and internal teams, ensuring engagement, retention, and monetization.

Key Responsibilities

• Seller Management & Relationship Building
  • Act as the primary point of contact for assigned Naar sellers
  • Build and maintain strong, long-term relationships with sellers
  • Understand seller business needs and proactively offer solutions
• Communication & Coordination
  • Ensure clear and timely communication with sellers
  • Coordinate with internal teams (marketing, tech, operations) for execution
  • Conduct regular follow-ups and performance discussions with sellers
• VAS Revenue Generation
  • Identify opportunities to upsell and cross-sell Value Added Services (VAS)
  • Drive adoption of VAS offerings (campaigns, promotions, featured listings, etc.)
  • Achieve monthly/quarterly revenue targets from assigned seller accounts
• Seller Engagement & Growth
  • Guide sellers on content creation (manufacturing, process, products, storytelling)
  • Improve seller activity, retention, and performance metrics on the platform
  • Ensure sellers actively post and maintain product/catalog quality
• Performance Tracking & Reporting
  • Monitor seller performance and provide actionable insights
  • Maintain CRM updates and track revenue pipelines
  • Prepare periodic reports on seller engagement, revenue, and growth

Key Skills Required

• Excellent verbal and written communication skills
• Strong relationship management and seller handling abilities
• Sales mindset with experience in upselling / revenue generation
• Problem-solving and negotiation skills
• Ability to manage multiple seller accounts simultaneously
• Familiarity with CRM tools (Odoo preferred)

Preferred Experience

• 2–5 years in Account Management / Seller Management / Client Success / Sales
• Experience in marketplace, social commerce, or e-commerce platforms
• Prior exposure to VAS sales or service monetization is a strong advantage

Apply Now

humanresources@naar.io | naar.io