Business Analyst (US C/ GC H only)

Part-Time Business Analyst who can support US-based stakeholders by translating business needs into clear requirements and actionable deliverables, with disciplined analysis, documentation, and cross-functional coordination. Responsibilities

Run structured discovery with stakeholders to understand current processes, pain points, goals, and constraints

Document requirements clearly (BRDs/PRDs/user stories, acceptance criteria, process flows, data definitions)

Translate business needs into functional specifications for Engineering/Product/Operations teams

Support backlog refinement and prioritization by clarifying scope, dependencies, and success criteria

Map and optimize workflows (as-is/to-be), identify inefficiencies, and recommend improvements with measurable impact

Coordinate UAT (test cases, execution support, issue triage) and ensure requirements are met before release

Build lightweight reporting/insight summaries (KPIs, dashboards inputs) to support decision-making

Facilitate meetings and maintain documentation hygiene (notes, decisions, action items, change logs)

Communicate progress, risks, and blockers; drive alignment across stakeholders

Work part-time on a predictable schedule and deliver outputs with minimal supervision Required Skills

Proven Business Analyst experience on software or operational improvement initiatives with tangible outcomes

Strong requirements skills (user stories, acceptance criteria, process mapping, gap analysis)

Experience working with cross-functional teams (Product, Engineering, Ops, Sales, Customer Success)

Strong written communication and documentation discipline (clear, structured, unambiguous)

Comfort with ambiguity and ability to ask the right questions to clarify scope quickly

Basic data literacy (Excel/Sheets; SQL is a plus) and ability to reason about KPIs

US citizen or US Green Card holder (required) Preferred Skills

Experience in B2B SaaS and/or IT services environments (consulting, implementations, integrations)

Experience with common BA tools (Jira, Confluence, Notion, Lucidchart/Miro) when explicitly used

Experience supporting UAT and release cycles in agile environments (Scrum/Kanban)

Experience with CRM/ERP workflows (Salesforce, HubSpot, Odoo, NetSuite) is a plus

Ability to work asynchronously with distributed teams while keeping stakeholders aligned