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AI Product Manager

NTT DATA North America

Jersey City · flexible Full-time Lead 3w ago

About the role

About Your Role

As an AI Product Manager, you will define the strategy, roadmap, and execution for Generative AI agentic solutions. Your mission is to reduce risk and cost in complex production environments by translating operational challenges into innovative AI-driven solutions. You will collaborate with engineering, production support, and application teams to deliver high-impact, reliable, and safe AI products.

Day to Day Job Duties

  • Define product vision, strategy, and roadmap for agentic AI systems
  • Translate user pain points into product requirements, user stories, and success metrics
  • Lead end-to-end lifecycle for LLM-based products from discovery to iteration
  • Establish evaluation frameworks for LLMs and prioritize RAG pipelines, prompt engineering, and validation loops
  • Drive integrations with observability, incident management, and deployment systems
  • Conduct user research and translate production challenges into roadmap priorities
  • Own AI safety, governance, reliability, and fallback strategies
  • Define and monitor KPIs such as cost, latency, and user satisfaction
  • Own data and knowledge strategy including RAG pipeline and data validation
  • Lead product design reviews and promote data-driven experimentation
  • Mentor teams on AI product management and best practices

Basic Qualifications

  • Bachelor's degree in Engineering, Computer Science, or equivalent
  • 10–15 years of experience with significant product management exposure
  • 5 + yr Experience leading large-scale AI/ML or cloud-based product initiatives
  • 5 + yrs Strong understanding of LLMs, agentic systems, RAG pipelines, and MLOps
  • 5 + yrs Ability to engage deeply with engineering teams on technical topics
  • Strong communication skills for technical and non-technical stakeholders
  • Experience working in fast-paced, cross-functional environments
  • Strong analytical and data-driven decision-making skills
  • Proven ability to influence without direct authority

Nice to Have

  • Experience working with enterprise-scale production environments
  • Familiarity with observability and incident management tools
  • Experience in prompt engineering and LLM evaluation frameworks
  • Exposure to AI safety, governance, and compliance standards
  • Prior experience mentoring product managers or leading product communities
  • Knowledge of cloud platforms such as AWS or Google Cloud in AI contexts

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

Skills

AWSGoogle CloudLLMMLOpsRAG

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