Associate Product Manager

Position Overview

The Associate Product Manager supports the development, execution, and continuous improvement of Learning Tree's product portfolio. This role blends operational execution with product insight to support efficient product lifecycle management and contributes to market research, competitive positioning, and data-driven decision-making. The Associate Product Manager partners closely with Product Managers and cross-functional teams to maintain product quality, optimize processes, and support strategic initiatives that enhance product value and market competitiveness.

Key Responsibilities

Product Lifecycle Management & Strategy Support

• Support end-to-end product lifecycle activities, including course setup, updates, revisions, and retirements.
• Coordinate new product launches by managing course records, onboarding materials, and cross-functional alignment.
• Monitor and track Private Team Training offerings, identifying changes, gaps, and opportunities to inform product strategy.
• Partner with Product Managers to conduct competitive research, including analysis of market offerings, pricing, positioning, and differentiators.

Product Operations

• Review, code, and route vendor and instructor invoices for approval; ensure proper documentation and audit readiness.
• Manage vendor-related purchases, including quotes, approvals, and invoice reconciliation.

Vendor & Contract Management

• Coordinate contract creation and onboarding for instructors, SMEs, and vendors.
• Maintain the Contracts Database, including templates, records, and executed agreements.
• Facilitate contract approvals and manage lifecycle events such as renewals and terminations.
• Support third-party accreditation requirements and compliance documentation.

Finance & Administration

• Manage Purchase Orders (POs) in Oracle NetSuite, including multi–operating unit allocations.
• Process monthly AWS and Google invoices, allocating costs and generating corresponding POs.
• Submit and reconcile monthly expense reports (e.g., AmEx), ensuring accurate coding.
• Support vendor lifecycle management, ensuring compliance with internal and financial requirements.

Systems, Tools & Knowledge Management

• Maintain and update key systems, including Lotus Notes databases and SharePoint repositories.
• Manage software licenses, renewals, and audit records.
• Oversee updates to the Product Knowledge Hub, ensuring content is current, relevant, and aligned with product messaging.
• Maintain PMI / CEU credits tracking, ensuring accuracy and timely updates in shared documentation.

Reporting, Insights & Operational Excellence

• Produce and maintain operational reports, including revision tracking and royalty reports.
• Leverage AI-enabled automation to streamline workflows such as evaluation feedback processing, revision scheduling, and reporting.
• Maintain centralized documentation repositories to support knowledge sharing and operational continuity.

Qualifications

• A bachelor’s degree is required.
• 2–4 years of experience in business operations, program coordination, or training/education services is required.
• Product management experience is a plus.
• Strong organizational and project coordination skills.
• Working knowledge of AI tools; able to apply them to improve workflow efficiency and decision-making.