Business Analyst

About

We are seeking a Business Analyst focused on the manufacturing and supply chain functional areas in our growing IT Department. In this dynamic role, you will be responsible for working with business owners of various systems, identifying opportunities for process improvement using best practices, gathering requirements, specifying functionality to developers, testing and obtaining end user acceptance criteria. Work will include all phases of the project delivery lifecycle including support. Examples of systems are Microsoft Dynamics (ERP), MES (Shop Floor Mechanical Execution System), JET reporting and PowerBI (Reporting). Key projects coming in the new year include an implementation of Microsoft D365 F&O, with a focus on Demand Planning/MRP and Production.

Essential Duties And Responsibilities

• Work with Business Owners and Development to define and document business rules for systems development and/or implementation.
• Facilitate requirements sessions with stakeholders and users, work as the liaison with upstream as well as downstream teams and systems.
• Effectively communicate changes in technical components and requirements of an initiative to all stakeholders.
• Evaluate, develop, and maintain business processes, analyze workflows and data, and build process diagrams.
• Work as the BA within project teams to deliver major enhancements and new systems.
• Assist Project Manager in project related tasks
• Test new functionality
• Lead User Acceptance Testing (UAT) by developing test plans, identifying, and tracking defects.
• Provide hands on tier 2 support to end users when needed
• Analyze, define, test and deliver analytical capabilities and reports

Education And/Or Experience

• Microsoft D365 F&O
• 5-9 years working as a Business Analyst
• Best practice knowledge of "Plan to Deliver" integrated business process inclusive of demand planning, manufacturing and supply chain
• ERP (e.g. Microsoft Dynamics, Oracle, SAP) configuration, master data setup, data structure knowledge and SQL query experience, Microsoft ERP preferred
• Full lifecycle project implementation experience within an ERP
• Communication, small project coordination and change management skills with successful experience introducing new capabilities to the organization
• Strong analytical skills, exceptional planning, and organizational skills
• Experience documenting and diagraming current processes
• Ability to analyze data using excel, BI tools etc.
• Manufacturing industry experience, consumer packaged goods (CPG) and Food is a plus
• Proficiency in English; Excellent verbal and written communication with strong interpersonal and relationship building skills
• Energy and drive to excel
• Initiative and ability to proactively see projects to full completion
• Capacity to juggle multiple tasks and projects simultaneously without compromising quality
• Willing to learn new systems and be hands-on
• Bachelor's degree in related business or technical major

Physical Demands

The below physical demands are representative of those that must be met by the team member to successfully perform the essential functions of this job.

• Must be able to remain in a stationary position 75% of the time.
• The person in this position need to occasionally move about inside the office to access meeting rooms, office machinery, etc.
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
• The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
• Learn new tasks, remember processes, maintain focus, complete tasks independently, make timely decisions in the context of a workflow, ability to communicate with visitors, ability to complete tasks in situations that have a speed or productivity quota.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.