Loyalty Rewards and Marketing Manager

About Canalta Hotels

Elevate customer loyalty at Canalta Hotels as the Loyalty Rewards and Marketing Manager. Focus on growing membership and enhancing guest experiences through innovative rewards programs.

At Canalta Hotels, you will take ownership of the Canalta Rewards program while developing strategies for member engagement and retention. Your expertise in loyalty marketing will drive program evolution and improve the overall experience for guests from sign-up to redemption options.

Key Responsibilities

• Own Canalta Rewards programming and implement growth strategies
• Create compelling offers that enhance bookings and loyalty
• Execute targeted email marketing campaigns to drive engagement
• Build partnerships for enhancing reward opportunities
• Track and optimize key performance indicators of the rewards program

Requirements

• 5-7 years in marketing, loyalty, or CRM fields
• Hotel or hospitality experience preferred
• Strong email marketing and customer engagement skills
• In-depth understanding of consumer behavior
• Strategic and hands-on project management capabilities

Lead the transformation of Canalta Rewards and enhance loyalty by creating memorable guest experiences.