Cloud Engineer (GCP)

Cloud Engineer (GCP)

Location: Charlotte/NC or Dallas/TX (Hybrid 3 days/Week)

Visa: USC, GC, GC-EAD, H4-EAD only.

Rate: $75/hr on W2 Max

Responsibilities:

Infrastructure Provisioning and Automation:

• Lead the design, implementation, and maintenance of Infrastructure as Code (IaC) using Terraform.
• Develop and manage a library of reusable Terraform modules to ensure consistent, reliable, and scalable infrastructure provisioning.
• Automate the deployment, configuration, and management of GCP resources to improve efficiency and reduce manual intervention.

Technical Support and Troubleshooting:

• Provide L2/L3 support for all aspects of the GCP environment.
• Troubleshoot and resolve complex infrastructure issues related to networking, security, and application hosting.
• Collaborate with L1 support and other teams to ensure the timely resolution of all technical issues.

Technical Leadership:

• Lead and mentor a team of support engineers, fostering a collaborative and high-performance culture.
• Provide technical guidance and support to team members, ensuring best practices for infrastructure management are followed.
• Conduct regular team meetings and technical reviews to ensure alignment with organizational goals.

Incident and Problem Management:

• Manage and resolve incidents and problems in a timely manner.
• Conduct root cause analysis for major incidents and implement corrective actions to prevent recurrence.
• Document incident resolutions and contribute to the team's knowledge base.

Change and Release Management:

• Review and approve infrastructure-related Change Requests in ServiceNow.
• Participate in change management processes to ensure minimal disruption to services.
• Coordinate with relevant teams to deploy infrastructure changes and updates.

Monitoring and Performance Tuning:

• Monitor GCP environments to ensure optimal performance, availability, and cost-effectiveness.
• Identify performance bottlenecks and implement tuning measures.
• Utilize monitoring tools to proactively detect and resolve infrastructure issues.

Collaboration and Communication:

• Work closely with cross-functional teams, including development, operations, and security.
• Participate in JIRA scrum meetings for prioritization and planning.
• Communicate effectively with stake